Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Stefan Shaw

Chester,Cheshire

Summary

Accomplished professional with extensive experience in business development, brand management, and operations management. Proven track record in collaborating with product managers to enhance daily operations and optimise supply chains. Adept at strategic business planning to drive growth and efficiency. Career goal: to leverage expertise in a dynamic environment to achieve organisational success. Analytical problem-solver, excellent marketing, customer service and facility oversight skills coupled with more than 14 years of experience. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Driven to deliver high-quality service and consistent results. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives. Secures team success through hard work, attention to detail and excellent organisation.

Overview

14
14
years of professional experience
2
2
years of post-secondary education

Work History

Director

Oakley ISG Ltd
Chester, Cheshire
09.2024 - Current
  • Managed daily operations by overseeing financial and key performance indicators.
  • Consistently smashed company KPI's, circa 80 outbound calls daily, 30 hits and 8 new accounts monthly.
  • Formulated business plans to increase growth and minimize cost for company.
  • Designed business strategies to obtain short and long-term goals for company.
  • Monitored operations to assess and highlight results.
  • Championed customer approach, enhancing overall service delivery and satisfaction.
  • Managed business operations, financial performance and investments of company.
  • Implemented process improvements, streamlining operations for increased productivity.
  • Navigated regulatory landscapes, maintaining legal compliance and risk mitigation.
  • Developed financial strategies to maximize budget allocations and ROI.
  • Led negotiations with vendors and suppliers, securing favourable terms.
  • Implemented company policies and legal guidelines.
  • Identified and resolved operational issues impacting productivity, performance or profitability.

Director of operations

OptimOil Ltd
Chester, Cheshire
09.2020 - 08.2024
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Directed administration and optimization of financial operations, payroll and accounting processes.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Partnered with management team to optimize operations and reduce costs.
  • Directed day-to-day work of six employees and motivated teams to exceed objectives.
  • Monitored operations to assess and highlight results.
  • Led supplier and project negotiations that resulted in huge operational cost savings.
  • Introduced formulated spreadsheet to track & compare true landed costs from European suppliers resulting in a 15% reduction of imports.

Branch Manager

Oakley EMS GTO Ltd
Deeside, Flintshire
08.2013 - 08.2020
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Project managed factory projects of circa £100k plus.
  • Partnered with management team to optimise operations and reduce costs.
  • Monitored operations to assess and highlight results.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Worked with board of directors to establish objectives and decisively lead operations.

Sales administrator

Osprey UK
Prenton, Cheshire
09.2010 - 07.2013
  • Maintained sales documentation, and customer records using Sage database directed to the education sector.
  • Order processing, including quotes, organising customer artwork proofs, sample boxes, etc.
  • Responded to inbound customer emails and telephone enquiries promptly.
  • Updated sales records promptly and precisely for reliable reporting.
  • Outbound telemarketing calls, including appointment booking.
  • Face-to-face sales—mobile showroom.

Education

A-Levels - English, Business Studies, Economics, Law, IFS, D & T, Accounts

Riverside
Liverpool
09.2008 - 06.2010

Skills

  • Business development
  • Brand management
  • Product Manager collaboration
  • Daily operations
  • Business planning
  • Supply chain optimisation
  • Operations management
  • Experience with various CRM & ERP systems including, SAGE, Xero, NetSuite & HubSpot

Affiliations

  • Exercising, DIY, exploring, spending time with family & friends.

Timeline

Director

Oakley ISG Ltd
09.2024 - Current

Director of operations

OptimOil Ltd
09.2020 - 08.2024

Branch Manager

Oakley EMS GTO Ltd
08.2013 - 08.2020

Sales administrator

Osprey UK
09.2010 - 07.2013

A-Levels - English, Business Studies, Economics, Law, IFS, D & T, Accounts

Riverside
09.2008 - 06.2010
Stefan Shaw