Ellie Macdonald
Corby,England
Summary
Reliable professional with proactive approach, ready to excel as Replenishment Assistant. Brings strong organisational skills and customer service abilities gained from diverse roles in retail and logistics. Aims to enhance stock availability and improve customer satisfaction through dedicated and precise inventory management.
Organised professional with focus on stock management and customer satisfaction. Capable of ensuring timely and accurate replenishment to maintain optimal inventory levels. Skilled in using stock control systems and fostering positive customer interactions.
Overview
4
4
years of professional experience
Work history
Replenishment assistant
Asda
Corby, England
09.2022 - Current
- Facilitated smooth operations for effective inventory management.
- Responded promptly to customers' enquiries, enhancing their shopping experience.
- Monitored expiry dates on perishable items, reducing waste due to spoilage.
- Trained new employees on job responsibilities, facilitating quick integration into the team.
- Carried out duties professionally under the supervision of senior staff members.
- Coordinated stock replenishment activities for optimal efficiency in the workplace.
- Collaborated with team members, fostering good working relationships.
- Ensured compliance with health and safety regulations at all times during work hours.
- Maintained cleanliness of work area, promoting a healthy environment.
- Enhanced customer satisfaction by maintaining stock levels in a timely manner.
- Worked shifts during evenings and weekends to meet business needs.
- Continuously stacked and filled shelves and display areas according to visual merchandising planograms.
- Helped to meet targets for product availability by picking, packing and verifying stock.
- Stacked items neatly to create presentable shop displays.
Customer sales assistant
River Island
Corby, England
10.2021 - 01.2022
- Organised marketing materials, promoting new products and discounts.
- Maintained shop floor cleanliness for an inviting shopping environment.
- Resolved queries swiftly, contributing to positive customer experience.
- Upsold additional products for increased revenue generation.
- Increased customer satisfaction with prompt complaint resolution.
- Assisted customers to make informed purchasing decisions.
- Collaborated with team members to meet daily sales targets.
- Ensured compliance with health and safety regulations within the retail environment.
- Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
Education
NVQ Level 2 - Health and social care
Tresham college corby
Corby, Northamptonshire 09/2022 - 08/2023
NVQ Level 3 - Health and social care level 3
Tresham college Corby
Corby, Northamptonshire 09/2024 - 08/2025
Certificate of Higher Education - Psychology
kettring Tresham
United Kingdom 09/2024 - 07/2025
Skills
- Time optimisation
- Retail environment familiarity
- Salesfloor organisation
- Sales support expertise
- Shelf arrangement
- Stockroom equipment operation
- Customer Service
- Order processing
- Loading and unloading trucks
- Stock rotation
- Order Picking
Timeline
Replenishment assistant
Asda
09.2022 - Current
Customer sales assistant
River Island
10.2021 - 01.2022
NVQ Level 2 - Health and social care
Tresham college corby
09/2022 - 08/2023
NVQ Level 3 - Health and social care level 3
Tresham college Corby
09/2024 - 08/2025
Certificate of Higher Education - Psychology
kettring Tresham
09/2024 - 07/2025