Moyosoreoluwa Aluko
Cardiff,Glamorgan
Summary
Organised professional with focus on stock management and customer satisfaction. Capable of ensuring timely and accurate replenishment to maintain optimal inventory levels. Skilled in using stock control systems and fostering positive customer interactions.
Offering strong organisational skills and keen eye for detail. Knowledgeable about inventory management, stock rotation, and customer service. Enthusiastic about contributing to team success and maintaining well-organised store environment. Ready to use and develop communication, time management, and problem-solving skills in Management role.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Replenishment assistant
indeed flex agency
London
2024.12 - Current
- Implemented company policies whilst handling products, protecting against losses due to damage or theft.
- Collaborated with team members, fostering good working relationships.
- Monitored expiry dates on perishable items, reducing waste due to spoilage.
- Identified discrepancies in stock, ensuring accurate record keeping.
- Organised merchandise with attention to detail and accuracy.
Nursery practitioner
Rising Star Nursery
THAMESMEAD, GREENWICH
2024.05 - 2024.12
- Developed trusting relationships with children, parents and staff.
- Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
- Safeguarded children appropriately to meet legal requirements.
- Handled nappy changes and baby feeding while keeping detailed log sheets.
- Planned creative activities to motivate and inspire children.
- Attended regular training opportunities to expand professional knowledge and further career progression.
- Oversaw key group of children and kept detailed progress observations.
- Kept accurate learning journey records, sharing updates with parents and carers for cohesive childcare.
- Reported children's development and progress to parents and caregivers.
Customer Assistant
Britbet
Cheltenham, Gloucestershire
2022.11 - 2024.04
- Handled cash and card payments with accuracy.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Recorded and processed customer data accurately.
Social Media content creator
Cheltenham Literature Festival
Cheltenham, United Kingdom
2022.10 - 2022.10
- Produced content for websites and social media channels to enhance brand visibility.
Executive officer
WAOB Media
Lagos, Nigeria
2021.09 - 2022.08
- My role was to come up with advertising briefs for the company clients, prepare memos for meetings, Raising of Invoice for street lamp poles and Roadshow Activations Campaigns, Taking of Minutes during meetings, Replying official letters sent to the organisation amongst other duties as delegated by the management and report to the product advertising manager.
- Planned and developed winning strategies to increase sales, expand territories and boost market positioning.
Telesales and front desk officer
Pazzino Engineering & Construction Company Limited
Lagos, Nigeria, Maryland
2021.05 - 2021.08
- I worked as a telesales and front desk officer and handled the branch social media platform.
- Answered phones and supported staff with clerical tasks.
- Increased meeting efficiency by developing agendas to maintain flow.
- Provided high level of administrative support, including copying, faxing and document distribution.
- Restocked off supplies and submitting Purchase Orders (POs).
- Created and maintained spreadsheets using Excel.
- Greeted visitors and appropriately directed to designated areas.
Public Affairs Officer
National Youth Service Corp
Lagos, Nigeria, Maryland
2019.11 - 2020.10
- Used creative copywriting skills to develop appealing online content, press releases and brand publications.
Customer service, marketing and post production
1805 Media Marketing
Lagos, Nigeria, Maryland
2018.06 - 2018.08
- I worked as an intern in the following departments: Traffic and Control Department
- Responsible for documenting the mode of purchase forms that comes in for each week
- Responsible for marketing the company's services to new clients and making sure that the company maintains a mutual understanding with its existing clients
- Post Production Department
- Charged with the responsibility of editing movies and advertisements that comes in through the use of Adobe Premier Pro.
- Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Built rapport with customers through courteous and professional communications.
Customer service and registry
Lagos State Signage & Advertisement Agency
Lagos, Nigeria, Maryland
2017.06 - 2017.08
- I worked as an intern in the following departments: Client Service Department
- Charged with the responsibility of addressing clients and attending to their issues if the need arises
- Responsible for filling and documenting application that comes from Lekki/Ikeja/Surulere local governments
- Charged with the responsibility of site inspections of directional signs.
- Actively listened to customers to fully understand requests and address concerns.
- Organised files to support efficiency and traceability.
Education
Master of Arts - Communication, Public relations and the media
Cheltenham, GLS 2022.09 - 2023.09
B.Sc Mass Communication - Mass Communication (Integrated Marketing Communications)
Bowen University
Nigeria 2015.09 - 2019.09
Three months industrial training
1805 Media Marketing
Lagos, NigeriaThree months industrial training
Lagos State Signage and Advertisement Agency
Lagos, NigeriaMicrosoft office word
Bowen University
Iwo, Osun State, NigeriaGce and West African School Leaving Certificate -
Somerset College
Lagos, Nigeria.Junior Secondary School Leaving Certificate -
Saints Mary & Alfred College
32, Jadesola Oshodi, Aguda, LagosPrimary school leaving certificate -
Saints Mary & Alfred Nursery & Primary School
Aguda, Lagos, NigeriaMaster of Science - international hotel and hospitality management
Cardiff Metropolitan University
Cardiff 2025.09 -
Master of Science - international hotel and hospitality management
Cardiff Metropolitan University
Cardiff 2025.09 -
Skills
- KEY STRENGTHS
- Campaign planning
- Content creation
- Social Media strategy skills
- Top notch communication skills
- Digital marketing
- Exemplary written and verbal communication
- Adobe Premier Pro CC
- Press and public relations
- Media management
- Result oriented team leader
- Problem solving skills
- Marketing skill
- Telesales Skill
- Office 365 usage
- Microsoft Office skills
- Shelf arrangement
- Time optimisation
- Order Picking
- Stock rotation
Affiliations
- Member of the Nigerian Institute of Management (NIM)
Timeline
Master of Science - international hotel and hospitality management
Cardiff Metropolitan University
2025.09 -
Master of Science - international hotel and hospitality management
Cardiff Metropolitan University
2025.09 -
Replenishment assistant
indeed flex agency
2024.12 - Current
Nursery practitioner
Rising Star Nursery
2024.05 - 2024.12
Customer Assistant
Britbet
2022.11 - 2024.04
Social Media content creator
Cheltenham Literature Festival
2022.10 - 2022.10
Master of Arts - Communication, Public relations and the media
2022.09 - 2023.09
Executive officer
WAOB Media
2021.09 - 2022.08
Telesales and front desk officer
Pazzino Engineering & Construction Company Limited
2021.05 - 2021.08
Public Affairs Officer
National Youth Service Corp
2019.11 - 2020.10
Customer service, marketing and post production
1805 Media Marketing
2018.06 - 2018.08
Customer service and registry
Lagos State Signage & Advertisement Agency
2017.06 - 2017.08
B.Sc Mass Communication - Mass Communication (Integrated Marketing Communications)
Bowen University
2015.09 - 2019.09
Three months industrial training
1805 Media Marketing
Three months industrial training
Lagos State Signage and Advertisement Agency
Microsoft office word
Bowen University
Gce and West African School Leaving Certificate -
Somerset College
Junior Secondary School Leaving Certificate -
Saints Mary & Alfred College
Primary school leaving certificate -
Saints Mary & Alfred Nursery & Primary School