Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Ellie Graham

Ellie Graham

Hailsham,East Sussex

Summary

Dedicated professional with expertise in alcohol service etiquette and product inventorying, committed to enhancing customer satisfaction through excellent communication skills. Proven ability to work effectively within a team, ensuring seamless customer communication and service delivery. Aspires to leverage skills in a dynamic environment focused on customer experience enhancement.

Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills in a customer assistant role.

Overview

2
2
years of professional experience

Work history

Bartender

The Star Inn
Old Heathfield, East Sussex
08.2024 - Current
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Handled food and drinks in line with all Health requirements and guidelines.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Provided excellent service to customers, resulting in repeat business.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Created an inviting atmosphere through friendly interaction with customers.

Waitress assistant

The Six Bells
Chiddingly, East Sussex
08.2023 - 08.2024
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Helped seat guests upon arrival, leading to a welcoming atmosphere.
  • Alleviated workload of wait staff through diligent assistance.
  • Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
  • Supported inventory management by maintaining accurate stock records of supplies.
  • Followed health regulations whilst handling food, promoting safe practices.

Education

A-Levels - Musical Theatre

East Sussex College
Lewes, East Sussex
09/2024 -

Skills

  • Alcohol service etiquette
  • Product inventorying
  • Communication excellence
  • Customer satisfaction enhancement
  • Working with a team
  • Customer Communication

Affiliations

  • Performing
  • Fitness
  • Reading

Timeline

Bartender

The Star Inn
08.2024 - Current

Waitress assistant

The Six Bells
08.2023 - 08.2024

A-Levels - Musical Theatre

East Sussex College
09/2024 -
Ellie Graham