Ellie Burns
Tullibody,Clackmannanshire
Summary
Compassionate and dedicated individual with a strong passion for supporting people in need. Experienced in volunteering within local communities, providing care, companionship, and practical support. Now seeking to bring these skills to a professional care setting to make a meaningful difference in people’s lives.
Overview
10
10
years of professional experience
Work history
Carer for family member
At Home
2022.08 - 2026.02
- During the time of my grans health declining, I decided to take full time care to support her physically and emotionally in her time of need.
- Helped maintain a clean and tidy environment, reducing risk of infections or injuries.
- Maintained dignity and respect throughout personal care support, including dressing, showering and toileting.
- Demonstrated empathy towards emotional needs, providing necessary reassurance during difficult times.
Community volunteer
Singing for memories
Tullibody, Clackmannanshire
2015.12 - 2024.12
- Assisted in organizing, serving meals and hot drinks for local pensioners, supporting the events held monthly and during Christmas.
- Supported the charity during volunteer shortages, demonstrating reliability and flexibility.
- Helped set up and tidy event spaces, ensuring a safe and welcoming environment.
- Developed communication, teamwork, and empathy skills while interacting with elderly individuals.
Volunteer youth worker
Sauchie Active8
Sauchie, Clackmannanshire
2022.08 - 2023.07
- Helped creative workshops with an objective of stimulating imagination and creativity.
- Supported my team by demonstrating respect and willingness to help.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Showed patience and emotional understanding with the children in my care.
- Displayed energy and enthusiasm in fast-paced environment.
Customer service administrator
Capita/Diligenta
Stirling, Stirling
2017.12 - 2022.08
- Resolved complex issues while handling customer details and finances.
- Trained new employees on company policies and procedures.
- Balanced multiple tasks simultaneously – ensuring completion within set time frames.
Education
Forth Valley College
Falkirk 2022.09 -
St Modan's High School
Stirling 2012.08 - 2017.06
Skills
- Trustworthy and reliable
- Emotional resilience and patience
- Great communication and empathy
- Team collaboration and independent work
- Calm and professional under pressure
- Compassionate and understanding
Timeline
Forth Valley College
2022.09 -
Carer for family member
At Home
2022.08 - 2026.02
Volunteer youth worker
Sauchie Active8
2022.08 - 2023.07
Customer service administrator
Capita/Diligenta
2017.12 - 2022.08
Community volunteer
Singing for memories
2015.12 - 2024.12
St Modan's High School
2012.08 - 2017.06