A positive positive, organised, conscientious and motivated person who exercises duties and responsibilities with a high degree of enthusiasm, commitment and professionalism. Can can work individually or as part of a team. I strive to maintain high standards and quality in my work. Being both practical and flexible, I enjoy a challenge.
Overview
1
1
Certification
23
23
years of professional experience
Work history
Parent Carer Forum Secretary and committee member
Contact for Disabled Children
2025.10 - 2026.07
Senior Social Prescriber
Viaduct Care
2018.10 - 2025.10
Empowered patients to achieve personalised health and wellbeing goals through tailored support.
Facilitated patient engagement in their health and wellbeing by actively listening to their needs and aspirations.
Helping patients access practical and emotional support and enabling them to connect with community services.
Supported a patient in establishing a local support group for individuals adjusting to changes in their caring roles, enhancing community connections.
Work is based in a deprived area at a GP Practice offering one-to-one consultations.
Ensure that I am current on local knowledge and service provision for appropriate signposting and referrals.
Attend regular training sessions to increase my skills and knowledge. Up to date with all mandatory training.
Share useful information at practice meetings and with community groups and services.
Participated in community events to raise awareness of our services. and promote our service.
Use a secure database to manage referrals and to store patient information.
Conducted thorough assessments for creating tailored health programmes.
Enhanced service accessibility to improve overall public health.
Worked proactively towards early prevention measures which helped in reducing hospital admissions.
Identified individual needs, resulting in more effective care provision.
Established robust links within communities, fostering a supportive environment for patients.
Delivered training sessions on social prescribing benefits to healthcare professionals, raising awareness and promoting its use within primary care settings.
Boosted community engagement by organising health and well-being events.
Assessed risks associated with each case before making referrals thereby ensuring patient safety.
Collaborated closely with multidisciplinary teams, improving the cohesion of care provided to patients.
Advocated for patients at multi-agency meetings to ensure their needs were prioritised and addressed appropriately.
Supported patients in setting achievable goals, enhancing their motivation and commitment towards improved health outcomes.
Evaluated patient progress regularly, enabling timely adjustments to care plans as needed.
Facilitated self-management of conditions by providing necessary resources and guidance.
Liaised effectively with healthcare professionals to ensure integrated service delivery.
Developed strong relationships with local community groups for patient benefit.
Maintained up-to-date knowledge about changes in health sector policies, guaranteeing alignment with current best practices.
Improved patient well-being by creating personalised social prescribing plans.
Provided comprehensive advice on available support services, leading to increased patient satisfaction.
Streamlined the referral process for smoother transition into treatment pathways.
Navigated complex situations delicately whilst maintaining professional boundaries and confidentiality, ensuring trustful relationships with patients.
Established and maintained working relationships with clients based on trust and non-judgement.
Helped service users gain the ability to function independently in society.
Assisted service users to obtain and access community resources.
Monitored client progress and adapted support programmes to meet changing needs.
Listened to clients' current struggles to signpost relevant support.
Supported clients with rehabilitation and socialisation in community settings.
Assessed clients and documented information for records and analysis.
Reported on clients' progress to evaluate service impact.
Collaborated with external support providers to maintain good care continuity.
Counselled clients through difficult times using approved and compassionate strategies.
Adapted support where possible to increase service accessibility.
Identified key client needs to develop targeted support programmes.
Liaised with external and internal professionals to provide holistic support.
Offered practical daily living advice, including financial planning, housing support and legal guidance.
Highlighted additional support provisions to maximise clients' growth opportunities.
Developed tailored action plans whilst prioritising pressing concerns.
Recommended clients for specific treatment programmes to aid timely recovery.
Recruited clients for programmes based on their needs.
Led workshops under professional supervision.
Ran community programmes to limit further client intervention and follow-up care.
Health and Wellbeing Advisor
Pennine Care NHS Foundation Trust
2009.10 - 2018.10
Conducted health assessments to motivate clients towards sustainable lifestyle changes.
Successful in helping patients achieve their goals e.g. Losing weight through healthy eating and physical activity which helped to increase their self-esteem.
Screened patients to detect any health conditions which involve, taking blood pressures, BMI index, cholesterol, lung function checks, CO readings, waist measurements and calculating cardiovascular scores.
Volunteered in probation venue, implementing Personal Health Plans for vulnerable women.
Took the lead and initiative in setting up a successful health and wellbeing event in a deprived area.
Collaborated with organisations to address and meet patient needs.
Managed a database and always met monthly targets.
Completed all required training to maintain compliance with organisational standards.
Duty Manager
Astley Sports College Dukinfield
2008.04 - 2009.10
Led team of gym instructors and managed day-to-day operations of centre.
Motivated members to attend exercise classes, resulting in 50% increase in participation.
Created running club for gym members to promote fitness and community engagement. for gym and leisure club members.
Assistant Manager
Trimquest Sale Manchester
2007.04 - 2008.04
Developed and executed promotional strategies that increased gym memberships.
Established new exercise sessions, contributing to membership growth.
Led team of gym instructors to enhance service delivery.
Implemented strategies to minimise staff sick days.
Gym Supervisor
Spindles Health Club Manchester
2004.04 - 2007.03
Oversaw day-to-day operations of centre, including pool, gym, and studio, maintaining a safe and welcoming environment.
Led team of gym instructors, ensuring high standards of service and member engagement.
Managed staff rotas, addressed member complaints and queries, organised new sessions, and ensured cleanliness and maintenance of facilities.
Promoted from gym instructor to gym supervisor after a year of working at the health club.
Delivered personal training sessions, gym programmes and inductions.
Conducted regular testing of pool water quality to ensure safety standards were met.
Office Administrator
Manchester University
2003.03 - 2004.03
Delivered comprehensive administrative support to a large estates team, facilitating efficient operations.
Successfully implemented an electronic system for reporting maintenance requests.
Organised team meetings to align on ongoing projects, ensuring clear communication and collaboration.
Managed apprentice training sessions, enhancing team skill development and knowledge transfer.
Education
Health Coaching level 1-3 -
Psychology degree Year 1 -
The Open University
Skills
Client record management
Adaptable to patient needs
Dementia awareness
Community engagement
Organisational skills
Boundary management
Client confidentiality
Trustworthy and reliable
Anti-discriminatory practice
Compassionate care
Mental resilience
Empathetic communication
Certification
Anna Freud Adult Community Mental Health Settings 2024
Project Management level 3 2024
IPSEA Law training level 1,2 and 3 2023
NHS Health Education England Social Prescribing 2020
ELC Learning Group Consultation and Facilitator Training 2020
HFMA Introduction to Health Care Finance 2016
Level 3 OCN Weight Management 2009
Level 3 City and Guilds Health Trainer Award 2009
YMCA Assessor Training Award 2008
Level 3 YMCA Gym Instructor and Personal Trainer Award 2005
National Pool Lifeguard Qualification 2005
AVCE Health and Social Care 2002
10 GCSE Passes 2000
Additional Information
I regularly go swimming and train in my local gym. I have completed many Half and Full Running Marathons. I also enjoy setting up new community support groups to help others gain positivity in their lives.
Additional information
Driving Licence: Full, clean licence
Affiliations
I enjoy spending time drawing and painting and using my creativity in a theraputic way