Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

James Pulsford

Chelmsford,Essex

Summary

A highly skilled professional with expertise in Microsoft Office Suite, computer hardware and software installation, and technical issue resolution. Demonstrates strong organisational skills, attention to detail, and effective communication and teamwork abilities. Adaptable to fast-paced technological environments with innovative thinking and excellent time management skills.Dedicated to applying content creation and curation skills to foster technological progress within agile team settings. Available to start immediately.


Overview

10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Carer for family member

N/A
Chelmsford, Essex
06.2017 - 08.2025
  • Provided full-time care for brother with special needs, ensuring daily support.
    Assisted with travel arrangements, utilising walking and public transport.
    Supported financial management during shopping trips alongside the appointee.


Caring duties ended in August 2025, as another family member took over as full-time carer.

Sales and Marketing Agent

Zenith Double Glazing
Chelmsford
05.2017 - 05.2017
  • Performed door-to-door outreach, providing individuals with free quotations and leaflets on Windows, Doors, Conservatories, and additional services.
  • Developed customer loyalty schemes to increase customer loyalty and repeat business.
  • Proactively contacted prospective customers to increase sales.

Administrative Assistant

Department for work and pensions
Chelmsford
01.2016 - 01.2016
  • Set up by the Staff at the Gemini Centre, Duties include Floor walking, handing out customer service surveys, Mail collecting and prepping, and Stock Checking.

General Store Assistant

Chelmsford Star CO-OP
Chelmsford
11.2015 - 11.2015
  • A 2-week Placement as part of the Prince's Trust 'Get Into' program included duties such as warehouse and Stock work, Replenishing Shelves, Cleaning, and ensuring the store was clean and presentable.

Education

Level 1 Diploma - Painting and Decorating

Chelmsford College
Chelmsford, Essex
09.2014 - 06.2015

Level 2 BTEC Diploma - Information Technology

Chelmsford College
Chelmsford, Essex
09.2013 - 06.2014

GCSE - English Literature, Mathematics, Music, Drama, Science and Land-Based Studies (Animal Care)

Hylands Secondary School
Chelmsford, Essex
09.2011 - 07.2013

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access)
  • Strong knowledge of computer hardware and software installation
  • Experience with troubleshooting and resolving technical issues
  • Ability to learn new systems and applications efficiently
  • Effective communication and teamwork skills
  • Strong organisational skills and attention to detail
  • Adaptability to fast-paced and evolving technological environments
  • Excellent time management skills
  • Innovative thinking
  • Content creation and curation

Affiliations

  • Video Games
  • Music (listtening and performing)
  • Walks with my dog
  • Anything Historical
  • The Paranormal

Accomplishments

I have achieved a level 1 certificate in First Aid through the Prince's Trust and South Essex College.

Certification

Level 1 Certificate in First Aid

References

References available upon request.

Timeline

Carer for family member

N/A
06.2017 - 08.2025

Sales and Marketing Agent

Zenith Double Glazing
05.2017 - 05.2017

Administrative Assistant

Department for work and pensions
01.2016 - 01.2016

General Store Assistant

Chelmsford Star CO-OP
11.2015 - 11.2015

Level 1 Diploma - Painting and Decorating

Chelmsford College
09.2014 - 06.2015

Level 2 BTEC Diploma - Information Technology

Chelmsford College
09.2013 - 06.2014

GCSE - English Literature, Mathematics, Music, Drama, Science and Land-Based Studies (Animal Care)

Hylands Secondary School
09.2011 - 07.2013
James Pulsford