Summary
Overview
Work history
Education
Skills
References
Timeline
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Ella Romero-Cross

Ella Romero-Cross

Kentish Town,Camden

Summary

Charismatic and driven professional with extensive experience in customer service, hospitality, and team leadership, complemented by a strong academic and creative background in philosophy, art history, and visual culture. Skilled in building positive relationships, communicating confidently with diverse audiences, and delivering exceptional service in fast-paced environments while remaining calm under pressure. My education has developed critical thinking, research, and visual analysis skills, alongside a broad understanding of the cultural and creative industries. Adaptable, organised, and eager to contribute to arts and cultural organisations by combining excellent interpersonal skills with a genuine passion for the arts, public engagement, and creating meaningful visitor experiences.

Overview

5
5
years of professional experience

Work history

Bartender & Shift Supervisor

Saltbar
Wadebridge, Cornwall
2021.05 - Current
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.

Barista

Romeria
Wadebridge, Cornwall
2023.02 - 2025.09
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Delivered exceptional service to customers for their enjoyment and comfort.

Tent & Site Crew

Glastonbury Festival Events ltd
Glastonbury, Somerset
2023.06 - 2025.07
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Followed safety procedures to minimise work-related accidents.
  • Assured quality control through meticulous inspection of installed tents.

Bartender

The Pineapple Pub
Kentish Town, Camden
2024.10 - 2025.04
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Checked identification of customers to ensure legal drinking age compliance.

Education

Bachelor of Arts - Philosophy and History of Art and Visual Culture

Royal Holloway, University of London
Egham
09/2023 - 06/2026

Foundation Degree in Arts - Art and Design

Arts University Plymouth
Plymouth
09/2022 - 06/2023

A-Levels - Sociology

Callywith College
Bodmin, Cornwall
09/2020 - 06/2022

A-Levels - Media Studies

Callywith College
Bodmin, Cornwall
09/2020 - 06/2022

A-Levels - Art and Design

Callywith College
Bodmin, Cornwall
09/2020 - 06/2022

Skills

  • Alcohol service etiquette
  • Beer pouring proficiency
  • Hygiene standards adherence
  • Tactful complaint handling
  • Mixology expertise
  • Customer engagement
  • Money handling

References

References available upon request.

Timeline

Bartender

The Pineapple Pub
2024.10 - 2025.04

Tent & Site Crew

Glastonbury Festival Events ltd
2023.06 - 2025.07

Barista

Romeria
2023.02 - 2025.09

Bartender & Shift Supervisor

Saltbar
2021.05 - Current

A-Levels - Art and Design

Callywith College
09/2020 - 06/2022

A-Levels - Media Studies

Callywith College
09/2020 - 06/2022

A-Levels - Sociology

Callywith College
09/2020 - 06/2022

Foundation Degree in Arts - Art and Design

Arts University Plymouth
09/2022 - 06/2023

Bachelor of Arts - Philosophy and History of Art and Visual Culture

Royal Holloway, University of London
09/2023 - 06/2026
Ella Romero-Cross