Ella Rimmer
Skelmersdale,Lancashire
Summary
I consider myself to be a motivated individual with a strong foundation in effective communication and customer service skills. I carry the ability to listen and learn quickly, whilst demonstrating honesty and hard work in all tasks. I deliver a calm presence under pressurised situations, which contributes to my commitment to teamwork and continuous improvement.
Overview
5
5
years of professional experience
Work history
Digital marketing apprentice
Elcometer
Droylsden, Tameside
09.2022 - Current
- Monitor and utilise data tracking tools to asses campaign effectiveness.
- Participated in team planning sessions to generate successful future campaigns.
- Designed and optimise company websites with user-friendly interface and features.
- Coordinated email marketing campaigns to drive customer engagement.
- Advertise and set up webinars to elevate customer interest.
- Use design softwares such as Canva, Photoshop, Indesign, MailChimp, DotDigital and more to create strategic marketing campaigns.
Crew member
McDonald's
Skelmersdale, Lancashire
09.2021 - 09.2022
- Adhered to dietary requirements and customer preferences to improve their dining experience.
- Handled busy, high-pressure situations calmly by providing support to other areas of the business is and when possible.
- Offered food recommendations and assistance in ordering food to ensure customers enjoyed their experienced.
- Collaborated and communicated with team members to maintain a friendly work environment for smooth productivity.
Food runner
Pesto At Dicconson Arms
Upholland, Lancashire
08.2020 - 09.2021
- Kept kitchen areas clean and organised to promote a safe environment for staff and customers
- Maintained strict hygiene practices whilst handling food items to reduce risk of cross-contamination.
- Delivered excellent service through a friendly communication style. I adhered to dietry requests and met specific needs or preferences of guests.
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams and supporting food preparation where possible.
Education
GCSEs - Mathematics, English Literature, English Language, Combined Science, French, History, PE, Art
Upholland High School
Wigan 09.2015 - 03.2020
A-Levels - Sociology, Art, Law (Btec)
St John Rigby College
Wigan 09.2020 - 05.2022
Aspiring to achieve a Bachelor of Science - Digital Marketing
Manchester Metropolitan University
Manchester, England 09.2022 -
Skills
- Effective communication
- Ability to listen and learn quickly
- Hard worker
- Team worker
- Honest
- Customer service skills
- Calm under pressure
Aspiration
I am hoping to complete my degree in May and finish with a 1st class honours degree. Alongside my full-time apprentice role during the week, I am interested in a Saturday position in a role I am familiar with, allowing me to continue developing my experience.
Timeline
Digital marketing apprentice
Elcometer
09.2022 - Current
Aspiring to achieve a Bachelor of Science - Digital Marketing
Manchester Metropolitan University
09.2022 -
Crew member
McDonald's
09.2021 - 09.2022
A-Levels - Sociology, Art, Law (Btec)
St John Rigby College
09.2020 - 05.2022
Food runner
Pesto At Dicconson Arms
08.2020 - 09.2021
GCSEs - Mathematics, English Literature, English Language, Combined Science, French, History, PE, Art
Upholland High School
09.2015 - 03.2020