Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Natt Ahtack

Natt Ahtack

Summary

Aspiring digital marketer with a passion for social medial and digital marketing. With a background in social media marketing, customer service and administrative support, I bring strong communication, organization, and problem-solving skills that I'm eager to apply in a digital marketing setting.

I continuously build my skills through self-study and am eager to apply my growing knowledge of social media strategy, content design, and analytics within a collaborative, creative team.

Overview

3
3
years of professional experience

Work history

Digital Marketing Apprentice

Tatu Amor
Toronto
07.2024 - 10.2024
  • Social Media & Content Creation: Designed Instagram posts, event flyers, and Canva templates to reflect Tatu Amor's brand
  • Developed graphic skills independently through tutorials and practice
  • SEO & Hashtag Strategy: Researched and implemented hashtag strategies, enhancing post visibility
  • Collaborated on SEO plans for social media with the marketing coordinator
  • Campaign Execution: Planned and launched a Friday the 13th flash sale campaign, driving engagement by aligning strategies with CEO and apprentice input
  • Analytics & Research: Analyzed trends using application Insights, tracking metrics and compiling reports to inform growth strategies
  • Automation: Built ManyChat prompts for user engagement and created a guide for team use
  • Project Coordination: Organized tasks in Asana, set up a Discord server for efficient team updates, and maintained collaborative channels for analytics and design feedback

Eon Next - SIGMA Connect
10.2021 - 10.2022
  • Customer Relationship Management: Managed high volumes of customer inquiries and resolved 60% of team complaints, building skills in client communication, problem-solving, and responsiveness
  • Cross-Departmental Collaboration: Liaised with multiple teams to resolve billing and account errors, strengthening my ability to coordinate effectively, which is valuable in managing campaigns and aligning strategies within a team
  • Data Accuracy & Insight Gathering: Ensured accurate billing and resolved data discrepancies, honing attention to detail

Call Centre Breakdown Coordinator

ULM Services
07.2021 - 11.2021
  • Project & Task Coordination: Handled 30-60 inquiries daily and coordinated jobs across third-party companies, enhancing my ability to manage multiple tasks and timelines
  • CRM & Data Management: Used CRM systems to accurately track customer accounts and job details, building technical skills useful for social media automation tools and analytics
  • Problem-Solving & Communication: Developed strong communication and troubleshooting skills while managing real-time issues, preparing me for audience engagement and responsive communication in digital marketing roles

Education

Music Business and Song writing

BIMM Institute
Manchester
10.2022 -

Skills

  • Social Media Management
  • Content Design
  • Community Engagement
  • Customer Relations Management
  • Data Analysis
  • Digital Marketing Support
  • Organizational Skills & Team Collaboration
  • Administration and Data Entry

Affiliations

  • Songwriting: Passionate about creating and building songs, learning production techniques and further exploring my vocals capabilities in production.
  • Music Business: As a passionate enthusiast of the music business, I immerse myself in marketing and publishing topics.
  • Bookkeeping: I love learning about debtors control, balance sheets, general ledger etc. I am continuously improving my knowledge and abilities. This hobby not only keeps me engaged but also equips me with valuable skills in helping me with my finances.

Timeline

Digital Marketing Apprentice

Tatu Amor
07.2024 - 10.2024

Music Business and Song writing

BIMM Institute
10.2022 -

Eon Next - SIGMA Connect
10.2021 - 10.2022

Call Centre Breakdown Coordinator

ULM Services
07.2021 - 11.2021
Natt Ahtack