Elizabeth Hegney

Ensured safety and security of Centre during night shifts.

Responded promptly to emergency situations as required.

Executed lone working procedures when necessary.

• Provided safe, caring and fun learning environment for students and guests
• Enforced safety protocols and activity rules to reduce risks.
• delivered safe, fun and engaging activities to guests, such as school groups, while also providing pastoral care and managing their experience outside of structured sessions

• Enhanced guest satisfaction through attentive and prompt service.
• Improved customer satisfaction by providing efficient and friendly service.
• Handled money and transactions efficiently.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.