Elena Fazzino
Crowborough,East Sussex
Summary
Adaptable, motivated and reliable individual. Committed to delivering excellence and providing accurate and timely work output. Excels administrative, creative, organisational and communication based roles. Focused, positive, eager to learn and dependable with strong relationship-building abilities.
Overview
2
2
years of professional experience
6069
6069
years of post-secondary education
Work History
Veterinary Receptionist
IVC Evidensia
Crowborough, East Sussex
06.2024 - Current
- Managed appointment scheduling, client communications, and day-to-day admin in busy, client-facing environment.
- Maintained accurate digital and paper filing systems, ensuring easy access to records and confidentiality at all times.
- Handled high volumes of phone and email enquiries with professionalism and discretion.
- Drafted and formatted written communications with strong attention to detail and clarity.
- Built trusted relationships with clients and external contacts through clear, professional communication.
- Used internal systems to update records and manage workflows efficiently.
- Led company’s social media growth, showcasing initiative, content creation, and organisational skills.
- Known for discretion, adaptability, and supporting wider team with accuracy and calm under pressure.
Sales Assistant
Oliver Bonas
Tunbridge Wells
03.2023 - 05.2024
- Delivered exceptional client service, maintaining strong feedback and relationships.
- Consistently exceeded targets through effective communication.
- Managed daily operations, ensuring readiness, organization, and security.
Publications Assistant
Frieze
London
10.2023 - 10.2023
- Provided efficient support to clients, exhibitors, and VIPs at art events.
- Assisted managers and exhibitors with additional tasks as needed.
- Addressed inquiries and fostered open communication across departments.
Education
Bachelor of Arts - Fine Art
University of Westminster
London 09/2020 - 07.2023
Study Abroad - Art History
Suffolk University
Boston, USA 01/2022 - 05.2022
Summer School - Art History and Architecture
The American University of Rome
Rome, Italy 07/2022 - 08.2022
Skills
- Memorisation and recall
- Customer and client relations
- Interpersonal Awareness
- Clear Communication
- Multitasking and prioritisation
- Organisation and efficiency
Timeline
Veterinary Receptionist
IVC Evidensia
06.2024 - Current
Publications Assistant
Frieze
10.2023 - 10.2023
Sales Assistant
Oliver Bonas
03.2023 - 05.2024
Bachelor of Arts - Fine Art
University of Westminster
09/2020 - 07.2023
Study Abroad - Art History
Suffolk University
01/2022 - 05.2022
Summer School - Art History and Architecture
The American University of Rome
07/2022 - 08.2022
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