NANCY JAIN
Dubai ,United Arab Emirates
Summary
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Work history
Receptionist
TRooTech Business Solutions
Ahmedabad , India
12 2020 - 09 2024
- Handled appointment scheduling to ensure smooth daily operations.
- Maintained accurate logs of visitor entries for security purposes.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Provided clerical support to company employees, including copying, faxing and file management.
- Updated Spreadsheet with important office metrics and logged daily activities.
- Managed office calendar, set new appointments and assisted with arrangements.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
Receptionist
Century Gulf Overseas
Dubai , United Arab Emirates
11 2024 - Current
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Provided clerical support to company employees, including copying, faxing and file management.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Issued visitor and contractor passes and recorded visits on security system.
- Offered knowledgeable, friendly support to in-office guests.
- Maintained reception area stock of important forms and brochures.
- Wrote professional letters, memos and emails for internal and external business communication.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Prioritised tasks to maintain reliable service throughout peak times.
- Set up office spaces, equipment and support services for client and team meetings.
- Created agendas for meetings, prepared materials and took detailed notes.
Education
Bachelor In Management -
06/2020 - 04/2023
Skills
- Multi-line telephone systems
- Shipping and receiving
- Punctual
- Flexible
- Multitasking and prioritisation
- Strategic scheduling
- Active listening
- Event coordination
- Fast typing speed
- Open and clear communicator
- High efficiency
- Memorisation and recall
- Shorthand writing
- Calendar management
- Document control
- Security understanding
- Record-keeping and bookkeeping
Websites
Languages
English
Advanced
Hindi
Native
Gujarati
Native
Visa Status
- Freelancer Visa [Expiry - 12/2026]
Timeline
Receptionist - TRooTech Business Solutions
12 2020 - 09 2024
Receptionist - Century Gulf Overseas
11 2024 - Current
GLS University - Bachelor In Management ,
06/2020 - 04/2023