
A highly organised and efficient professional with a strong foundation in IT proficiency and team collaboration. Demonstrates exceptional interpersonal relationship building and communication skills, ensuring reliability and punctuality in all tasks. Approachable, well-mannered, and respectful, with a commitment to fostering positive work environments.
I am dedicated and people‑focused with extensive experience supporting children, families, and colleagues in fast‑paced educational settings. Skilled in delivering excellent customer service through clear communication, patience, and a warm, approachable manner. Brings strong teamwork, organisation, and problem‑solving abilities, with a proven track record of staying calm under pressure and adapting quickly to changing situations. Confident in building positive relationships, handling enquiries professionally, and creating a welcoming environment. Now seeking to bring these transferable skills to a Customer Assistant role, contributing to a friendly, efficient, and customer‑centred team.
As a Higher Level Teaching Assistant (HLTA) working within a School Improvement Service this is a much broader, more strategic role than a classroom‑based HLTA. The focus shifts from supporting learning in schools and private nurseries to helping raise standards, build staff capacity, and improve outcomes across multiple settings.
The role centres on supporting the School Improvement Service to enhance teaching, learning, and inclusion across schools. This involves modelling high‑quality practice, supporting staff development, and contributing to whole‑school improvement priorities. The HLTA acts as a skilled practitioner who can work independently, support teachers, and contribute to raising standards.