Elaha Saadati
Gravesend ,Kent
Summary
Ambitious student with Certificate of Higher Education in Humanities and Social Science, bringing strong communication, customer service and adaptability across study and work settings. Confidence in teamwork, problem solving and managing enquiries supports quick learning, steady progress and valuable contribution in structured environments.
Overview
1
1
year of professional experience
Work History
Customer Assistant
Boba Shop
London, Westfield
06.2026 - 09.2026
- Collaborated as team member, executing cashier duties, assisting with product inquiries, and maintaining cleanliness.
- Delivered friendly, attentive service by responding promptly to customer enquiries and efficiently processing order requests.
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
- Addressed customer service enquires quickly and accurately.
Spa Receptionist
Spaseekers
01.2026 - 04.2026
- Welcomed spa guests warmly, ensuring exceptional care from arrival to departure.
- Established positive first impressions by warmly greeting guests upon arrival.
- Provided outstanding hospitality during client visits, fostering positive experiences and encouraging loyalty.
Education
Certificate of Higher Education - Humanities and Social Science
University of Roehampton, GB
London 2026 - Current
A-Levels - Business Administration, BTEC criminology, Epq
Northfleet school for girls Sixthform
Gravesend, KEN 2024 - 2025
GCSEs - Media Studies, Sport Studies, Hospitality and Catering
Northfleet School For Girls
Gravesend, KEN 2022 - 2024
Skills
- Point of sale
- Cash handling
- Customer service
- Team working
- Communication excellence
- Telephone etiquette
- Email handling
- Live chat operation
- Friendly service
- Patience and tolerance
- Keen problem solver
Experiences
Online Selling and Customer Communication
Personal Online selling experience
- Communication with buyers and responded to enquires.
- Created item listings with accurate descriptions.
- Managed sales and kept track of orders
- Developed customer service, Organization and communication skills.
Timeline
Customer Assistant
Boba Shop
06.2026 - 09.2026
Spa Receptionist
Spaseekers
01.2026 - 04.2026
GCSEs - Media Studies, Sport Studies, Hospitality and Catering
Northfleet School For Girls
2022 - 2024
A-Levels - Business Administration, BTEC criminology, Epq
Northfleet school for girls Sixthform
2024 - 2025
Certificate of Higher Education - Humanities and Social Science
University of Roehampton, GB
2026 - Current