Dylan Vaida

• Helped in setting up promotional displays, increasing product visibility.
• Operated till effectively, minimising queue times for customers.
• Collaborated with team members to ensure smooth store operations daily.
• Provided cover during colleagues' holidays, maintaining seamless service levels.
• Assisted in unloading deliveries, keeping the backroom organisation optimal.
• Handled stock replenishment, ensuring shelves remained tidy and well-stocked.

I was given the opportunity to work alongside structural and civil engineers for 5 days and learned what it is like in this field of work.

I learned and enhance skills and tasks such as:

• Performing designs using CAD software
• Assessing sites, measuring areas and scouting possible methods of job completion.
• Acknowledging any work dynamics and use of teamwork

• Ensured customer satisfaction with prompt and accurate order fulfilment.
• Collaborated with team members to maintain a friendly work environment, promoting productivity.
• Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations and the restaurant area.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Managed inventory levels for efficient operations during peak hours.
• Upheld health and safety guidelines whilst preparing milkshakes, preventing cross-contamination risks.

• Managed difficult customers professionally, maintaining a positive atmosphere.
• Replaced empty kegs promptly, ensuring uninterrupted service at the bar.
• Handled complaints effectively, resulting in satisfied customers despite initial issues.
• Cleaned glasses and utensils properly after use for hygiene maintenance.
• Assisted in stock control, preventing shortages during peak hours.
• Assisted bartenders during busy periods, contributing to efficient operations.
• Maintained clean and organised bar area along with tables and floors to enhance customer experience.