Maddison Nevill
Welwyn Garden City,Hertfordshire
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in the retail environment. Driven worker eager to contribute value to a dedicated team.
Overview
2
2
years of professional experience
Work History
Supermarket assistant
Waitrose and Partners
Welwyn Garden City, Hertfordshire
08.2021 - 09.2023
- Quickly built customer rapport, identifying needs and making appropriate product recommendations to close sales.
- Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction throughout.
- Demonstrated excellent communication skills by explaining the importance of adhering to company procedures to new partners.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Engaged customers in pleasant conversation for personalised service.
- Maintained spotless store presentation through regular cleaning, organising and tidying.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Shelved fresh produce and dry goods with accurate prices and clear product stickers.
- Took every opportunity to broaden my skillset within the job
Hospital ward volunteer
Lister Hospital
Stevenage , Hertfordshire
02.2022 - 08.2023
- Greeted patients and built meaningful rapport to facilitate positive outcomes.
- Enhanced patient care by relieving ward staff of routine administrative duties.
- Identified and escalated concerns regarding patient well-being to the head nurse and volunteer coordinator.
- Eased patient anxiety by demonstrating mindfulness exercises and retrieving comfort items.
- Helped to supply dinner services to patients in the ward, providing them with necessary services.
Work experience
Roche
Welwyn Garden City, Hertfordshire
07.2022 - 07.2022
- Attended interviews and meetings with professionals in the field of neuroscience, including neurologists and researchers
- Supported team discussion within meetings held by seniors in the company
- Followed company procedures and correct processes in every aspect of what the experience entailed
- Produced a well-constructed presentation on all of the invaluable knowledge I had gained throughout my experience
Education
GCSEs -
Monks Walk School
Welwyn Garden City 09/2016 - 06/2021
A-Levels -
Monks Walk School
Welwyn Garden City 09/2021 - 06/2023
Bachelor of Science - Biomedical Sciences
Cardiff Metropolitan University
Cardiff 09/2023 -
Skills
- Customer service
- Cash management
- Stock management
- Leadership
- Teamwork
- Time-management
- Communication
Hobbies
I thoroughly enjoy and value the importance of physical exercise and currently play in BUCS for netball at university.
During my levels, I took leadership and ran a mental health campaign, alongside my peers, to raise awareness surrounding domestic violence and mental health.
Languages
English
Native
French
Intermediate
References
References are available upon request.
Timeline
Work experience
Roche
07.2022 - 07.2022
Hospital ward volunteer
Lister Hospital
02.2022 - 08.2023
Supermarket assistant
Waitrose and Partners
08.2021 - 09.2023
GCSEs -
Monks Walk School
09/2016 - 06/2021
A-Levels -
Monks Walk School
09/2021 - 06/2023
Bachelor of Science - Biomedical Sciences
Cardiff Metropolitan University
09/2023 -
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