Kristal Okpala
Eastbourne,East Sussex
Summary
Industrious worker with strong communication and interpersonal skills, excelling in customer service and client interaction. Proven ability to work effectively in team settings, demonstrating exceptional time management and reliability in busy environments. Known for attention to detail, organisational skills, and maintaining a tidy workplace, all while fostering a positive attitude.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Supermarket assistant
Proudly African
Eastbourne, East Sussex
01.2026 - 04.2026
- Handled stock replenishment, labelled the products, ensuring shelves remained tidy and well-stocked.
- Operated till effectively, minimising queue times for customers.
- Enhanced customer satisfaction by providing exceptional service at the checkout.
- Maintained cleanliness and hygiene standards within the retail environment for a safer shopping experience.
- Tidied up aisles after store closing hours for an inviting shopping atmosphere next day.
- Performed cash handling securely, reducing risk of thefts or financial discrepancies.
Retail sales associate
Royal platinum
Eastbourne, East Sussex
09.2025 - 12.2025
- Boosted store reputation with excellent customer service skills.
- Maintained tidy sales floor to enhance shopping experience.
- Collaborated with team members for efficient store operations.
- Provided product knowledge to customers for informed purchases.
- Operated till systems correctly, ensuring accurate transactions.
- Handled cash transactions accurately maintaining financial integrity.
Hair salon assistant
Ah ou Labelle
Eastbourne, East Sussex
06.2025 - 08.2025
- Assisted senior stylists during hair treatments, enhancing customer satisfaction.
- Greeted clients cordially upon arrival, fostering a welcoming atmosphere.
- Followed health and safety regulations strictly, providing a safe working space.
- Responded quickly to staff requests for assistance resulting in smooth operation of the salon.
- Engaged with clients politely whilst waiting their turn to improve customer experience.
- Delivered excellent customer service continuously, resulting in repeat business.
- Supported hairstylists by preparing clients' hair before styling leading to an efficient workflow.
Education
GCSEs - Science and Art
Gildrich School
Eastbourne, East Sussex 07.2024 - 06.2025
A-Levels - Beauty Therapy Level 2
Bexhill Sixth Form College
Bexhill-on-Sea, East Sussex 09.2025 -
Skills
- Strong communication and Interpersonal skills
- Customer Service and Client Interaction
- Teamwork
- Time Management and Reliability in busy environment
- Attention to detail
- Organisation and keeping workplace tidy
- Positive attitude
References
References available upon request.
Timeline
Supermarket assistant
Proudly African
01.2026 - 04.2026
Retail sales associate
Royal platinum
09.2025 - 12.2025
A-Levels - Beauty Therapy Level 2
Bexhill Sixth Form College
09.2025 -
Hair salon assistant
Ah ou Labelle
06.2025 - 08.2025
GCSEs - Science and Art
Gildrich School
07.2024 - 06.2025