Dylan Newell
Farnborough,Hampshire
Summary
Dedicated professional with a strong foundation in customer service excellence and technical proficiency. Demonstrates exceptional leadership competence, effectively delegating tasks and managing staff scheduling. Skilled in financial reporting, health and safety regulations, and employee training. Adept at problem analysis and crisis handling, consistently upholding ethical standards. Career goal includes advancing to a senior management role to further enhance operational efficiency and team performance.
Overview
3
3
years of professional experience
Work History
Supervisor
Go Outdoors
Farnborough, Hampshire
01.2025 - Current
- Monitored employee attendance records for maintaining discipline within the team.
- Assisted in the recruitment process for hiring quality staff members.
- Managed daily operations to increase productivity.
- Reduced workplace conflicts through effective communication and negotiation skills.
Supervisor
Millets
Farnborough, Hampshire
07.2024 - 01.2025
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Provided constructive feedback to staff for improved performance levels.
- Fostered a positive work culture to boost employee morale.
- Monitored employee attendance records for maintaining discipline within the team.
Sales assistant
Millets
Farnborough, Hampshire
07.2022 - 07.2024
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Demonstrated products effectively leading to increased sales conversions.
Education
A-Levels - Graphic Design
Farnborough College of Technology
Farnborough 09/2022 - 06/2024
Skills
- Customer services excellence
- Technical equipment operation
- Constructive criticism
- Technical proficiency
- Ethical standards
- Delegating effectively
- Leadership competence
- Financial reporting
- Staff scheduling
- Task prioritisation
- Health and Safety regulations
- Employee training
- Crisis handling
- Problem analysis
Timeline
Supervisor
Go Outdoors
01.2025 - Current
Supervisor
Millets
07.2024 - 01.2025
Sales assistant
Millets
07.2022 - 07.2024
A-Levels - Graphic Design
Farnborough College of Technology
09/2022 - 06/2024
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