Jack Ballard
Malvern,Worcestershire
Summary
I demonstrate a strong work ethic and a positive attitude in all tasks, proven ability to take on responsibilities quickly and effectively. Known for reliability and commitment to achieving team goals. I pride myself on my individual efficiency and communication skills and strive to further myself in whatever role I take. I am committed to being loyal and helping improve the operational functionality of any business I work for. I possess good professional writing skills from my background in English literature studies, whilst also having strong management and organisational skills through my employment experience.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work history
Supervisor
Faun
Malvern, Worcestershire
02.2024 - Current
- Provided constructive feedback to enhance staff performance levels.
- Oversaw inventory management to prevent shortages and excess stock.
- Managed daily operations to ensure efficiency and productivity.
- Coordinated with management to maintain consistency across shifts.
- Delegated tasks effectively, achieving balanced workload among team members.
- Trained new hires and established them as equal, effective employees.
- Resolved customer complaints promptly, increasing customer satisfaction rates.
- Coordinated with larger/ more established companies to ensure their satisfaction when on-site
Education
Bachelor of Arts - English Literature with Creative Writing
University of Reading
Reading, England 09.2020 - 12.2023
A-Levels - English Literature
Worcester Sixth Form College
Worcester 07.2018 - 05.2020
A-Levels - History
Worcester Sixth Form College
Worcester 09.2018 - 05.2020
A-Levels - Business
Worcester Sixth Form College
Worcester 09.2018 - 05.2020
Skills
- Inventory management
- Customer complaint resolution
- Time management
- Customer services excellence
- Staff management
- Resilience under pressure
- Time efficiency
- Customer Service
- Communication skills
- Attention to Detail
- Quality Control
- Resourcefulness
- Problem-solving
- Adaptability
- Analytical thinking
Affiliations
- Running
- Writing
Timeline
Supervisor
Faun
02.2024 - Current
Bachelor of Arts - English Literature with Creative Writing
University of Reading
09.2020 - 12.2023
A-Levels - History
Worcester Sixth Form College
09.2018 - 05.2020
A-Levels - Business
Worcester Sixth Form College
09.2018 - 05.2020
A-Levels - English Literature
Worcester Sixth Form College
07.2018 - 05.2020