Dora Agyemang
Cheltenham,Gloucestershire
Summary
Dedicated, resilient and compassionate professional with over six years' experience in criminal investigation, safeguarding vulnerable individuals and delivering person-centred care across policing and healthcare settings. Proven ability to maintain safety and security, build positive professional relationships, manage challenging behaviour and make sound decisions under pressure. Experienced in conducting investigations, gathering evidence, preparing accurate reports and working collaboratively within multidisciplinary teams. Committed to upholding integrity, fairness and respect while supporting rehabilitation and promoting safer communities. Seeking to bring my transferable skills, professionalism and strong public service values to HM Prison & Probation Service as a Prison Officer.
Overview
10
10
years of professional experience
Work history
Care and Support Facilitator
National Star College
2024.04 - 2026.08
- Delivered person-centred care, promoting dignity and independence for clients.
- Monitored client wellbeing through regular check-ins and assessments, applying safeguarding procedures while maintaining accurate records.
- Built positive professional relationships while effectively managing challenging behaviour to enhance client support.
- Work collaboratively with multidisciplinary teams.
Social Care Support Worker
Dunwell Healthcare Service
2023.03 - 2024.03
- Promoted independence through personalised support plans, empowering individuals to achieve their personal goals.
- Supported individuals with diverse physical and mental health needs, enhancing their overall well-being and quality of life.
- Responded calmly to challenging situations, ensuring a safe environment and upholding confidentiality.
Criminal Investigator (DOVVSU)
Ghana Police Service
2017.01 - 2023.03
- Investigated criminal offences against vulnerable individuals, ensuring thorough protection of their rights.
- Conducted interviews with victims, witnesses, and suspects, systematically gathering evidence to support cases.
- Collaborated with legal and healthcare teams to develop comprehensive support plans for cases.
- Prepared accurate reports and managed confidential information.
- De-escalated confrontational situations and delivered crime prevention programmes.
Education
Bachelor of Education - Educational Psychology
University of Cape Coast
Ghana 1 2019 - 1 2022
Diploma - Psychology
University of Cape Coast
Ghana 1 2016 - 1 2019
Skills
- Safeguarding Adults & Vulnerable People
- Dynamic Risk Assessment
- Incident Reporting & Documentation
- Investigation & Evidence Gathering
- Observation & Situational Awareness
- Emergency Response
- Security & Public Safety
- Conflict Resolution & De-escalation
- Behavioural management
- Professional Boundaries
- Confidentiality & Data Protection
- Rehabilitation & Positive Engagement
- Team Collaboration
- Decision Making Under Pressure
- Communication & Active Listening
- Equality, Diversity & Inclusion
Timeline
Care and Support Facilitator
National Star College
2024.04 - 2026.08
Social Care Support Worker
Dunwell Healthcare Service
2023.03 - 2024.03
Criminal Investigator (DOVVSU)
Ghana Police Service
2017.01 - 2023.03
Diploma - Psychology
University of Cape Coast
1 2016 - 1 2019
Bachelor of Education - Educational Psychology
University of Cape Coast
1 2019 - 1 2022