Joanne Carey - Maile
Bideford,Devon
Summary
Compassionate healthcare professional specialised in disability support and elderly care. Skilled in communication, relationship management, and patient advocacy, ensuring quality care. Experienced in dementia care, understanding autism spectrum, and safeguarding vulnerable adults. Focused on developing tailored support plans and maintaining health assessments to enhance patient-centred care in dynamic healthcare environments.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Support care worker/ Administartor
Lycette Care
Bideford, Devon
2015.11 - Current
- Responded rapidly during emergencies ensuring timely medical intervention.
- Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
- Facilitated social outings, promoting community integration and mental wellbeing.
- Maintained a clean, safe environment for patients' comfort and safety.
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Promoted patient independence through encouragement and guidance in performing tasks.
- Coordinated and facilitated recreational activities to promote social skills and community engagement among patients.
- Assisted clients with daily activities for improved quality of life.
- Enhanced patient comfort by promptly responding to requests or concerns.
- Assured proper nutrition by preparing meals as per dietary requirements of each individual client.
- Collaborated efficiently with multidisciplinary teams for optimal patient care planning.
- Conducted detailed observations and reported changes in client behaviour to healthcare professionals.
- Offered emotional support during challenging times, facilitating better coping mechanisms.
- Established supportive relationships with patients, fostering trust and communication.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Followed strict safeguarding regulations to ensure safe, secure handling of service users.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Enhanced patient morale through guidance and encouragement, fostering emotional resilience and well-being.
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
- Provided tailored support to clients with learning difficulties, effectively addressing individual needs and managing challenging behaviours.
- Improved physical and mental wellbeing of service users through patient-centred care planning.
- Administered oral medication as required in line with stringent drug control regulations.
- Prepared tasty and healthy meals to meet dietary requirements.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
- Recorded detailed and accurate case notes to ensure effective communication. and updated caseload records and reports to streamline process.
- Renewed first aid certification to ensure client safety and wellbeing. training to protect client welfare.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Built meaningful rapport with service users with a range of conditions.
- Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
- Offered clinical support from wound care to medication administration.
- Offered palliative care to patients with serious and terminal illnesses.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Listened to clients' current struggles to signpost relevant support.
Education
GCSEs -
Stella Maris School
Bideford, Devon 1990.09 - 1995.07
NVQ Level 2 -
NVQ
/2006 - /2007
Skills
- Disability support
- Disability support provision
- Wound management
- Dementia care
- Learning disability support
- Elderly care
- Chronic illness support
- Health assessments
- Compassionate empathy
- Care planning
- Care plan management
- Residential care
- Palliative Care
- Custom support plans
- First Aid
- CPR certification
- Manual handling training
- Food safety practices
- Safeguarding knowledge
- Vulnerable adult safeguarding
- Safeguarding vulnerable adults
- Health and Safety Compliance
- Exceptional communicator
- Record-keeping
- Use of assistive technologies
- Activities of Daily Living
- Appointment scheduling
- Compassionate empathy
- Emotional support
- Psychiatric support
- Autism understanding
- Epilepsy awareness
- Epilepsy medication assistance
- Environmental maintenance
- Sensitivity towards diversity
- Adaptability in healthcare settings
- Calm under pressure
- Conflict resolution
- Relationship Management
- Efficient time management
- Decision-Making aptitude
- Good judgement
- Healthcare communication
- Exceptional communicator
- Effective communicator
- Proactive attitude
- Environmental maintenance
- Dietary planning
- Nutritional planning
- Memory Care
- Learning disability support
- Custom support plans
- Long-term care
- Personal care assistance
- Personal hygiene assistance
- Compassionate empathy
- Empathetic communication
- Care planning
- Record-keeping
- Epilepsy medication assistance
- Custom support plans
- Patient care
- Safeguarding vulnerable adults
- Long-term care
- Personal care assistance
- CPR certification
- Memory Care
- Manual handling training
- Personal hygiene assistance
- Residential care
- Wound care
- Empathetic communication
Affiliations
- Reading, Travel, Family
Certification
Fire Extinguishers
Daiabetes
Mental VCapacity
Buccal Midazalom
Mental Health, Dementia, Learning Diability
Dysphagia/Choking
Positive behaviour support
Safeguarding adults
Oral Health Care
First Aid/ Basic lIfe support
Coshh
Recording & Reporting
Autism Awareness
Moving & handling
Fire awareness
Safeguarding Awareness
V
References
References available upon request.
Timeline
Support care worker/ Administartor
Lycette Care
2015.11 - Current
GCSEs -
Stella Maris School
1990.09 - 1995.07
NVQ Level 2 -
NVQ
/2006 - /2007