DORCAS MIBANGA

• Administered medication as prescribed, ensuring correct dosage and timing.
• Assisted in feeding older adults who required help during meal times, maintaining their nutritional intake.
• Maintained accurate records of individual's conditions and behaviours to provide effective care planning.
• Adapted communication styles to suit individual residents' needs, fostering understanding and trust.
• Upheld dignity and respect at all times when assisting older adults with personal tasks such as bathing or dressing.
• Collaborated closely with healthcare professionals to ensure comprehensive patient care.
• Facilitated social activities for residents, promoting engagement and mental stimulation.
• Building healthy relationships with service users whilst maintain professional boundaries.

Student Support & Safeguarding Placement (Social Work)
SGS College, Bristol – (2024-2025)

• Worked alongside multi-agency professionals to support children experiencing abuse, neglect, or mental health challenges.
• Provided personalised assistance to students and their families, ensuring individual needs were assessed and addressed.
• Implemented tailored safety and support plans to safeguard vulnerable children.
• Advocated for students experiencing academic, emotional, or social difficulties by offering proactive and empathetic support.
• Participated in statutory safeguarding processes, including Section 17 (Children in Need) and Section 47 (Child Protection) cases.
• Attended and contributed to strategy meetings and child protection conferences.
• Systematically documented all interactions and concerns to uphold data accuracy, safeguarding protocols, and case continuity.

• Deliver high-quality, person-centred care to elderly residents, promoting dignity, independence, and wellbeing.
• Support with personal care activities such as washing, dressing, toileting, mobility, and continence care.
• Administer medications safely in line with care plans and accurately record all medication given.
• Monitor vital signs and observe changes in health or behaviour, reporting promptly to the nursing team.
• Collaborate with multi-disciplinary teams to develop and implement individualised care plans.
• Prepare and serve meals in accordance with dietary needs, offering support with feeding where required.
• Build trusted relationships with residents, providing companionship and emotional support to reduce isolation.

• Advocated on behalf of residents to secure necessary services.
• Maintained accurate records with meticulous documentation of interactions and incidents.
• Supported independent living skills training, promoting self-reliance amongst residents.
• Ensured safety of residents by conducting regular property inspections.
• Promoted healthy lifestyle choices amongst tenants.
• Handled emergency situations calmly, ensuring the safety and well-being of all involved.
• Connected residents with local resources, improving their quality of life.
• Implemented safeguarding protocols, protecting vulnerable residents from harm.
• Upheld strict confidentiality guidelines in handling sensitive information.
• Collaborated with multi-disciplinary teams for comprehensive service delivery.
• Coordinated social activities for enhancing communal living experience.
• Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.