Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dinithi Umeda Chathurangi

Dinithi Umeda Chathurangi

Barkingside

Summary

Dynamic and results-driven professional with extensive experience at The ADL Group - KFC, excelling in customer service and office coordination. Proven ability to enhance operational efficiency and foster teamwork under pressure. Skilled in document management and adept at multitasking, ensuring a seamless experience for both customers and colleagues

Overview

14
14
years of professional experience

Work History

Front of House Team Member

KFC
Holborn
02.2025 - Current

Greeted customers warmly and ensured a positive dining experience.

Prepared food items following KFC's quality and safety standards.

Operated the cash register accurately for customer transactions.

Maintained cleanliness and organization of front-of-house areas.

Assisted team members during peak service times for efficiency.

Handled customer inquiries and resolved issues promptly.

Senior HR & Administrati

Pearl Confectionery Co. (Pvt) Ltd.
Colombo
05.2018 - 09.2024

Managing recruitments, interviews, hiring, and training new staff in the company.

Support current and future business needs through the development, engagement, motivation, and preservation of human capital.

Handles discipline and termination of employees in accordance with company policy.

Preparation of monthly salaries and salary advances for all staff.

Oversee and manage a performance appraisal system that drives high performance.

Many other duties are assigned by the HR manager

HR & Admin Executive

Pearl Confectionery Co. (Pvt) Ltd.
Colombo
03.2014 - 04.2018

Monitor the documentation of all EPF / ETF claims.

Attending to all labor, disciplinary, and staff grievance matters

Resolving conflicts through positive and professional mediation.

Assess training needs to apply and monitor training programs.

Monitor the security functions/welfare matters, and related issues.

Other routing work and coordination with the HR group.

Ensure legal compliance throughout human resource management

HR & Admin Assistant

Pearl Confectionery Co. (Pvt) Ltd.
Colombo
02.2012 - 02.2014

Organize and manage employee records. Assisting the recruitment process.

Addressing employee questions or concerns related to HR policies during onboarding.

Updating employee handbooks.

Assist in resolving employee conflicts.

Education

Level 7 Diploma - Strategic Management & Leadership

London School of Executive Education
United Kingdom
06-2024

Level 6 Diploma - Business Administration

Innovates Campus
Sri Lanka
03-2023

Level 4 & 5 Diploma - Business Management

Innovates Campus
Sri Lanka
12-2021

Master of Research - Management

University of Central Lancashire
Preston, United Kingdom

Skills

Customer service

Document Management

Administrative Procedures

Office Coordination

Discipline & Reliability

Time Management

Teamwork & Collaboration

Resilience Under Pressure

Physically Fit & Energetic

Quick Learner

Multitasking

IT Skills

Timeline

Front of House Team Member

KFC
02.2025 - Current

Senior HR & Administrati

Pearl Confectionery Co. (Pvt) Ltd.
05.2018 - 09.2024

HR & Admin Executive

Pearl Confectionery Co. (Pvt) Ltd.
03.2014 - 04.2018

HR & Admin Assistant

Pearl Confectionery Co. (Pvt) Ltd.
02.2012 - 02.2014

Level 7 Diploma - Strategic Management & Leadership

London School of Executive Education

Level 6 Diploma - Business Administration

Innovates Campus

Level 4 & 5 Diploma - Business Management

Innovates Campus

Master of Research - Management

University of Central Lancashire
Dinithi Umeda Chathurangi