Dheeraj Matta
Borehamwood,Hertfordshire
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Assistant manager
German Doner Kebab
Borehamwood, England
06.2021 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Trained staff on best practices to achieve optimal productivity.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Analysed consumer behaviour and adjusted product positioning and store layout accordingly.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
Sales executive
Creators touch
Vijayawada, Indian
06.2019 - 11.2020
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Analysed industry and competitor trends to enhance sales strategy.
- Managed client relationships from early stages of sales process through to post-sales
- Partnered with internal teams to identify, present and close opportunities with new clients.
- Maintained contact with customers throughout sales and pre-delivery process.
Education
MSC.International Business - Business Management
University of Hertfordshire
England 01.2021 - 08.2022
Bachelor of Civil Engineering - Civil Engineering
S.R.K Institue Of Technology
India 06.2014 - 04.2018
Skills
- Inspiring leadership
- Excellent budgetary techniques
- Sales monitoring
- Orienting and training
- Target motivated
- Outstanding customer service
- Strategic research
- Logistical planning
- Complex resource management
- Physical resource management
- Department management
- Supply negotiation
- Contract management
- Production reporting
- Financial risk analysis
- Training
- Business administration
- Employee scheduling
- Project Management
- Cost Control
Languages
English
Fluent
Timeline
Assistant manager
German Doner Kebab
06.2021 - Current
MSC.International Business - Business Management
University of Hertfordshire
01.2021 - 08.2022
Sales executive
Creators touch
06.2019 - 11.2020
Bachelor of Civil Engineering - Civil Engineering
S.R.K Institue Of Technology
06.2014 - 04.2018
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