Demi West
Uckfield,East Sussex
Summary
Reliable and customer-focused individual with strong communication and problem-solving skills and a friendly and approachable demeanour. Proficient in providing exceptional customer service. I possess excellent communication and people skills and a proactive approach to problem-solving.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Bar Staff and Waitress
Pig and Butcher
Five Ash Down, East Sussex
2024.03 - 2024.09
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organised dining area for customer comfort.
- Demonstrated good multitasking abilities for timely delivery of orders.
- Enhanced guest satisfaction through attentive and prompt service.
- Accommodated special event needs, provided customised services for parties.
- Served many people on the bar, which developed my people skills.
- Developed a good work ethic under pressure and in a fast paced environment.
Swim instructor
Freedom Leisure
Uckfield, East Sussex
2021.11 - 2024.08
- Participated in staff training programmes to maintain up-to-date knowledge on best practices in swim teaching.
- Prepared lesson plans to facilitate skill improvement in swimmers of all ages.
- Conducted regular assessments tracking student progress effectively.
- Communicated effectively with parents about their child's progress, promoting transparency and trust, while also developing my people skills.
- Practiced patience with beginner swimmers to cultivate comfort and confidence in water.
- Adapted teaching methods to accommodate individual learning styles and abilities.
- Remained calm in stressful situations, resolving conflicts and solving issues with ease.
Education
A-Levels - Politics, History, Sociology
Uckfield College
Uckfield, East Sussex 2022.09 - 2024.06
GCSEs -
Uckfield College
Uckfield, East Sussex 2017.09 - 2022.06
Skills
- Tills operation
- Customer Service
- Teamwork
- Leadership
- Problem solving
- Effective listening
Affiliations
- Playing guitar
- Gardening
Timeline
Bar Staff and Waitress
Pig and Butcher
2024.03 - 2024.09
A-Levels - Politics, History, Sociology
Uckfield College
2022.09 - 2024.06
Swim instructor
Freedom Leisure
2021.11 - 2024.08
GCSEs -
Uckfield College
2017.09 - 2022.06