Dawn Collins
Corby,Northants
Summary
Compassionate Reablement Supervisor with over 25 years in adult social care and early education. Expertise in staff supervision, Care Act assessments, and strengths-based practice, delivering high-quality person-centred support. Demonstrated leadership and reliability in both council and childcare environments.
Overview
33
33
years of professional experience
Work History
Reablement Supervisor
North Northamptonshire Council
03.2021 - Current
- Lead and supervise a team of Reablement Support Workers, delivering one to one supervisions, monitoring performance, and ensuring all training and competencies remain up to date.
- Meet with individuals using the service to assess progress, plan next steps, and evaluate care needs in line with the Care Act.
- Support strengths based goal setting, maintain accurate documentation, and uphold safeguarding responsibilities.
- Supported training of new staff, fostering a cohesive and capable team.
- Delivered clear instructions to staff, facilitating achievement of desired outcomes.
- Resolved customer complaints promptly, transforming negative experiences into satisfactory resolutions.
Reablement Support Worker (RSW)
North Northamptonshire Council
10.2019 - 03.2021
- Assessed client needs per Care Act 2014, facilitating access to necessary community care packages.
- Conducted individual reviews to identify and clarify client goals for tailored support plans.
- Officebased and community role supporting individuals with daily living tasks, independence goals, and recovery plans.
- Work with outside agencies such as GP's, nurses, OT, Physio, Admiral nurses, ICT team and other Adult social care teams
- Documented detailed case notes, ensuring thorough record-keeping for continuity of care.
Carer
Olympus Care
09.2018 - 09.2019
- Delivered personal care and emotional support, monitoring wellbeing to enhance client comfort and safety.
- Performed personal care tasks, including meal assistance, toileting, and mobility support to promote client independence.
- Administered medications to clients unable to self-administer.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Facilitated respectful communication with clients and their families., respecting the dignity of those under my care
Early Years Practitioner
Exeter A Learning Community
01.2012 - 01.2018
- Enhanced child language skills through interactive storytelling, role play, and songs.
- Facilitated learning and development through engaging play and educational activities.
- Set specific learning targets for children to build skills and confidence in key developmental areas.
- Helped children become more independent when performing daily tasks, assisting with dressing and toileting.
- Collaborated with parents and guardians, providing regular updates on child development and well-being.
- Conducted risk assessments to plan safe and fun activities.
- Forged positive, trusting relationships with children, parents and coworkers.
- Prepared school meals, snacks and drinks for children during lunchtime periods, following individual dietary requirements.
- Participated in staff meetings and professional development courses to improve practice.
Early Years Practitioner Assistant Deputy Manager
Ladybirds Nursery / Little Rainbows
01.2002 - 01.2018
- Assistant Deputy Manager (2008–2012)
- Applied Early Years Foundation Stage (EYFS) knowledge to track and boost attainment.
- Conducted weekly planning sessions to develop themes and activities.
- Coordinated and planned activities which kept children engaged and entertained throughout the day.
- Facilitated staff meetings to discuss performance and operational updates.
- Collaborated with parents and guardians, providing regular updates on child development and well-being.
- Established individual targets for key children to enhance skills and build confidence.
- Supported children in developing independence during daily tasks, including dressing and toileting.
- Conducted group sessions and individual activities focused on enhancing social skills.
- Documented children's progress and attendance to track development and ensure compliance with regulations.
- Monitored child progress to identify potential developmental, emotional, or health concerns.
- Fostered a supportive environment for children facing emotional challenges, promoting their well-being and resilience.
- Conducted risk assessments to ensure safety and enjoyment during activities.
- Participated in staff meetings and professional development courses to improve practice.
- Attended teacher and childcare training to keep up to date on curriculums and best practices.
- Prepared nutritious meals, snacks, and drinks for children during lunch, catering to dietary needs.
- Attended teacher and childcare training to keep up to date on curriculums and best practices.
- Prepared nutritious meals, snacks, and drinks for children during lunch, catering to dietary needs.
Nursery Nurse
Brats Day Nursery
01.1998 - 01.2008
- Facilitated engaging learning activities designed to promote early literacy and numeracy skills in a playful environment.
- Planned and delivered play activities with structure and enthusiasm, encouraging group participation.
- Designed and implemented activities tailored to children's developmental stages and games to suit children's ages and abilities.
- Planned unique, engaging messy play activities to encourage children's sensory development.
- Monitored children's interactions and learning behaviours during play sessions at play and during learning periods to identify concerns and informed parents of serious issues.
Creche Worker & Leader
Pen Green Centre (Northants Council)
01.2001 - 01.2002
- Kept work areas organised and clean for a professional appearance.
- Followed company, safety and performance requirements at all times.
- Maintained an outstanding, reliable and trustworthy team member when left to complete jobs independently.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
- Documented daily progress reports, communicating effectively with supervisors and team members about project status.
Bar Work
Stars & Escape
01.2000 - 01.2002
- Engaged with customers to better understand needs and deliver excellent service.
- Handled customer concerns and escalated major issues to supervisor.
- Built and maintained courteous and effective working relationships.
- Maintained clean, safe working environments to eliminate accident risks.
Shop Assistant & Café
Bakers Oven
01.1994 - 01.1998
- Assisted customers in locating products, offering recommendations based on specific needs.
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
- Encouraged customer loyalty by building positive rapport with regular customers.
- Replenished items and organised displays to keep stock looking professional.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Arranged items on shelves to create an attractive display.
- Coordinated with team members to maintain a tidy and safe shopping environment.
Education
Care Certificate Level 2 - Care certificate
Northnorthants Council
Kettering, NTH01-2018
Functional Maths Level 2 - Functional Skills
Adults learning skills
Corby, NTH01-2024
North Northamptonshire Council Apprenticeship - Team Leader & Supervisor Level 3
Northnorthants Council
Kettering 01-2024
Functional English Level 2 - Functional Skills
Adult learning Skills
Kettering 01-2023
Tresham College - NNEB Level 3 (Nursery Nursing)
Tresham College
Kettering, NTH01-1997
6th Form - BTEC Health & Social Care Level 2
Queen Elizabeth School
Corby01-1995
Secondary School - GCSEs
Queen Elizabeth School
Corby, NTH01-1994
Skills
- Care Act assessments
- Reablement support
- Safeguarding & risk awareness
- Multi-agency working
- Team leadership
- Team management
- Professional communication
- Customer service delivery
- Problem-solving
- Innovative problem-solving
Custom
- No personal contact details or addresses were provided in the resume text.
- Some roles list overlapping date ranges; dates were converted to ISO using the provided year/month information where available.
Timeline
Reablement Supervisor
North Northamptonshire Council
03.2021 - Current
Reablement Support Worker (RSW)
North Northamptonshire Council
10.2019 - 03.2021
Carer
Olympus Care
09.2018 - 09.2019
Early Years Practitioner
Exeter A Learning Community
01.2012 - 01.2018
Early Years Practitioner Assistant Deputy Manager
Ladybirds Nursery / Little Rainbows
01.2002 - 01.2018
Creche Worker & Leader
Pen Green Centre (Northants Council)
01.2001 - 01.2002
Bar Work
Stars & Escape
01.2000 - 01.2002
Nursery Nurse
Brats Day Nursery
01.1998 - 01.2008
Shop Assistant & Café
Bakers Oven
01.1994 - 01.1998
Care Certificate Level 2 - Care certificate
Northnorthants Council
Functional Maths Level 2 - Functional Skills
Adults learning skills
North Northamptonshire Council Apprenticeship - Team Leader & Supervisor Level 3
Northnorthants Council
Functional English Level 2 - Functional Skills
Adult learning Skills
Tresham College - NNEB Level 3 (Nursery Nursing)
Tresham College
6th Form - BTEC Health & Social Care Level 2
Queen Elizabeth School
Secondary School - GCSEs
Queen Elizabeth School