Open to work
Lena March
Solihull,United Kingdom
Work preference
Summary
Kind, compassionate professional with 35+ years in adult social care and a consistently caring, person centred approach. Communicates effectively with the people I support and their family members, building trust and tailoring care to individual goals. Experience in coordinating and working in multidisciplinary teams to enhance service quality and maintain CQC compliance. Effective leadership skills to organise and develop staff . I show good Team working, being flexible, share learning and support others when required, also confident when working independently. I'm driven to provide the best possible care and outcomes for individuals, promoting independence, dignity ,respect and safety. I have excellent time management and organisational skills to prioritise tasks and schedule shifts/ appointments to make sure the service is effective and consistent. Showing empathy, respect and warming nature at all times making individuals welcome and reassured in the way required.
Overview
35
35
years of professional experience
Work history
Enhanced Reablement Team Supervisor / Promoting Independence Coordinator / Manager
Solihull Council
Solihull
2007.01
- Supervise reablement services for vulnerable adults, promoting independence across the borough. Manage diverse caseloads, including complex multi-agency cases. Conduct assessments, care plans, and risk evaluations. Lead staff supervisions, appraisals, and attendance management. Prepare rotas, schedule calls, and ensure care continuity. Monitor service standards and uphold CQC compliance.
- Achieved consistently high standards in care and documentation.
- Supported complex cases, resulting in positive outcomes.
- Fostered strong relationships with professionals for effective collaboration.
- Recognised for exceptional leadership and team management.
Senior Home Care Assistant / Weekend Home Care Organiser
Solihull Council
Solihull
2004.01 - 2007.01
- Coordinated emergency cover across the borough, ensuring timely support. Assisted staff teams to maintain continuity of care. Delivered hands-on support to service users with diverse needs.
- Streamlined emergency response processes.
- Enhanced staff collaboration and communication.
- Improved service user satisfaction through tailored support.
- Administered prescribed medication to patients, ensuring their health and well-being.
- Monitored vital signs regularly-immediate reporting of any abnormalities observed.
Home Care Assistant
Solihull Council
Solihull
1991.01 - 2003.01
- Delivered personal care and support to vulnerable adults, fostering independence and dignity. Ensured companionship through engaging activities and emotional support. Contributed to a strong foundation in social care, enhancing quality of life for clients.
- Assisted with daily living activities to promote well-being.
- Maintained accurate records of care provided.
- Collaborated with healthcare professionals to address client needs.
Education
QCF (NVQ) Level 5 - Health & Social Care Management
PTLLS - Preparing to Teach in the Lifelong Learning Sector
Train the Trainer - undefined
Trusted Assessor - undefined
A1 NVQ Assessor Award - undefined
NVQ Level 3 - Health & Social Care / Management
NVQ Level 2 - Health & Social Care
GCSEs - English, Maths, History, Human Biology, Child Care, Home Economics
Skills
- Care plans
- Clear and effective communication skills with professionalism
- Risk assessments
- Person-centred practice
- Empathy and understanding
- Safeguarding awareness
- Patient relationship building
- Client support and scheduling
- Good knowledge of Data Protection
Timeline
Enhanced Reablement Team Supervisor / Promoting Independence Coordinator / Manager
Solihull Council
2007.01
Senior Home Care Assistant / Weekend Home Care Organiser
Solihull Council
2004.01 - 2007.01
Home Care Assistant
Solihull Council
1991.01 - 2003.01