Daryl Munro
Manchester,United Kingdom
Summary
Offering strong leadership potential with background in team coordination and management in retail for over 3 years. Knowledgeable about enhancing teamwork, communication, and problem-solving in high-paced environments. Hold a Bachelor's degree in Psychology, and currently earning a Master's in Mental Wellbeing in Clinical Practice. Seeking to bridge operational expertise such as leadership, organisational, and interpersonal skills with psychological principles.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Team leader
Co-op Food
Manchester
09.2023 - Current
- Resolved conflicts effectively, promoting harmony within the workplace.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Coached team members through new or difficult workflows.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Led shifts and motivated team to drive sales.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Coordinated daily tasks, ensuring smooth workflow within the team.
Customer Team Member
Compass Group UK & Ireland
Shropshire
06.2022 - 09.2023
- Assisted in creating promotional displays to boost sales.
- Prepared fresh food items, maintaining quality standards.
- Ensured a clean, tidy shop floor with daily sweeping and mopping tasks.
- Supported the management in inventory control for efficient stock management.
- Secured store premises at closing time to prevent theft or damage.
- Worked efficiently on tills to minimise waiting times for customers.
- Operated cash registers accurately, ensuring correct change was given.
- Promoted special offers and discounts to increase sales.
- Assisted customers on shop floor, locating items and taking payments.
Education
Master of Science - Mental Wellbeing in Clinical Practice
Manchester Metropolitan University
Manchester 09.2025 -
Bachelor of Science - Psychology
Manchester Metropolitan University
Manchester 09.2022 - 07.2025
A-Levels - Psychology
Newcastle-under-Lyme College
Newcastle-under-Lyme 09.2020 - 07.2022
A-Levels - Law
Newcastle-under-Lyme College
Newcastle-under-Lyme 09.2020 - 07.2022
A-Levels - Human Biology
Newcastle-under-Lyme College
Newcastle-under-Lyme 09.2020 - 07.2022
Skills
- Expertise in relevant software
- Leadership proficiency
- Communication excellence
- Leadership competence
- Compliance monitoring
- Understanding customer psychology
- Ethics in psychology understanding
- Understanding of human psychology
Certification
BSc Psychology accredited by British Psychological Association (BPS).
Timeline
Master of Science - Mental Wellbeing in Clinical Practice
Manchester Metropolitan University
09.2025 -
Team leader
Co-op Food
09.2023 - Current
Bachelor of Science - Psychology
Manchester Metropolitan University
09.2022 - 07.2025
Customer Team Member
Compass Group UK & Ireland
06.2022 - 09.2023
A-Levels - Psychology
Newcastle-under-Lyme College
09.2020 - 07.2022
A-Levels - Law
Newcastle-under-Lyme College
09.2020 - 07.2022
A-Levels - Human Biology
Newcastle-under-Lyme College
09.2020 - 07.2022
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