Daria Romanczuk-Fiedorowicz
11 Valley Way, Droitwich Spa,Worcestershire
Summary
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication and teamwork. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers, always willing to take on a challenge and develop new skills. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
5
5
years of professional experience
Work history
Sales assistant
House of Fraser
Worcester, Worcestershire
11.2021 - Current
- Maintained a clean, organised inventory and curated displays of rotating seasonal clothing and accessories which included working with decals to better exhibit brands offered.
- Assisted customers in locating specific items to boost satisfaction, resolve customer complaints and process issues with proactive problem-solving skills.
- Happily guided 30+ customers daily through the process of finding their ideal sizes and styles.
- Meticulously operated system transactions including store credit, cash, card, exchanges and returns to ensure seamless and accurate cash flow.
- Supported the opening and opening of shifts demonstrating teamwork and punctuality.
- Processed deliveries promptly, followed by shelving and merchandising new products in visually appealing, organised displays to engage customers.
- Participated in stock takes, staying after closing times to conduct subsequent checks with anomalies.
- Trusted by management to help cover in other branches when staffing was short.
Library Volunteer
Droitwich Spa Library
Droitwich spa, Worcestershire
10.2021 - 12.2024
- Kept books organised by categorising and placing them in alphabetical order after books were returned.
- Catalogued new book arrivals, notifying customers on availability when requested and create visually appealing book displays
- Assisted customers and provided recommendations for books they could be interested in based on genre
School Assistant
Westacre Middle School
Droitwich spa, Worcestershire
10.2021 - 06.2024
- I voluntarily attend Westacre Middle school for 2 hours a week as part of a Pre-GCE course.
- Supervised and supported students during group tasks and individual activities to provide additional support and offering constructive feedback and advice.
- Providing support and guidance throughout the lessons.
- Worked one-on-one with some students, and did individual tasks such as listening to them read.
Shop Volunteer
Worcestershire Association of carers
Droitwich spa, Worcestershire
11.2019 - 01.2021
- Bagged up purchased items properly to prevent delicate products from breakage.
- Assessed customer needs and responded appropriately to questions.
- Provided customers with payment information and processed credit card payments and cash transactions.
- Added new merchandise to checkout lane shelves and kept displayed products neat and orderly.
- Sorted through boxes or bags of donations and chose what was appropriate to stock.
- Operated the till every week for over a year and dealt with both cash and card transactions
Education
GCSEs -
Droitwich Spa High School and Sixth Form Centre
Droitwich Spa, WORA-Levels -
Droitwich Spa High School and Sixth Form Centre
Droitwich Spa 09.2021 - 08.2023
Bachelor of Arts - History
Cardiff University (Prifysgol Caerdydd)
Cardiff 09.2023 -
Skills
- Polish speaking
- Clear communicator
- Cashier duties
- Stock preparation
- Customer service
- Re-stocking shelves
- Credit and cash transactions
- Return, refund and exchange processing
- Visual merchandising
- Excellent verbal communication
- Works well in a team
- Complaint management
Timeline
Bachelor of Arts - History
Cardiff University (Prifysgol Caerdydd)
09.2023 -
Sales assistant
House of Fraser
11.2021 - Current
Library Volunteer
Droitwich Spa Library
10.2021 - 12.2024
School Assistant
Westacre Middle School
10.2021 - 06.2024
A-Levels -
Droitwich Spa High School and Sixth Form Centre
09.2021 - 08.2023
Shop Volunteer
Worcestershire Association of carers
11.2019 - 01.2021
GCSEs -
Droitwich Spa High School and Sixth Form Centre
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