Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Carlota Rabassa Jarauta

Bristol

Summary

Dedicated and versatile biochemistry student currently completing a BSc in Biochemistry at the University of Bristol, with a strong foundation in molecular biology, laboratory techniques, and scientific research. Recognized for exceptional communication skills, effectively conveying complex scientific concepts to both technical and non-technical audiences. Fluent in Spanish, English, and Catalan, with proficiency in French, enabling seamless collaboration in diverse, multicultural environments. With a solid background in customer engagement, interpersonal communication, and event planning, I excel in team collaboration, mentorship, and project coordination across both research and service roles. Proven ability to build and maintain strong relationships with clients, colleagues, and stakeholders, ensuring positive experiences in both customer service and research settings. Proficient in data analysis, PCR, and spectrophotometry, and passionate about environmental sustainability, with hands-on experience in marine conservation, including coral reef restoration in Indonesia. Eager to leverage my analytical skills, attention to detail, and strong interpersonal abilities in research or administrative roles within dynamic, results-driven organisations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Assistant

House of Fraser
Bristol
02.2024 - 07.2024
  • Provided exceptional customer service by greeting customers, addressing inquiries, and assisting with purchases.
  • Improved customer service by efficiently handling queries and complaints.
  • Contributed to store organisation by arranging displays and suggesting improvements to enhance product appeal.
  • Collaborated with colleagues to ensure efficient operations, maintaining punctuality and reliability.


Research Assistant

Barefoot Conservation
West Papua
06.2023 - 07.2023
  • Assisted in the creation of an identification database for manta rays through data organisation and statistical analysis, contributing to the understanding of local marine biodiversity.
  • Played a key role in the transplantation and rebuilding of a coral reef in Arborek Island, Indonesia, helping to restore marine ecosystems through hands-on conservation work.
  • Acquired hands-on experience in scientific research methodologies, including data collection and analysis, while working in challenging field conditions.
  • Contributed to data-driven decision-making processes and supported ongoing conservation initiatives.
  • Expedited research progress using advanced statistical software for data analysis.
  • Used in-depth Microsoft applications knowledge to enable smooth rollouts.

Waitress & Barista

Bill’s Restaurant
Bristol
02.2023 - 06.2023
  • Managed simultaneous responsibilities of serving customers and preparing beverages.
  • Ensured smooth service by communicating order details to kitchen staff and maintaining a clean environment.
  • Delivered prompt service, processed payments, and maintained high standards of customer satisfaction.
  • Utilised professional communication skills to resolve customer complaints.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Assisted with inventory management, and streamlined restaurant operations.

Head Kitchen Porter

Cosy Club
Bristol
05.2022 - 09.2022
  • Oversaw kitchen cleanliness, ensuring all food prep areas met health and safety standards.
  • Assured smooth operation for key events by coordinating with the head chef.
  • Demonstrated effective problem-solving, resulting in quick resolution of any kitchen issues.

Bartender

Brass Pig
Bristol
01.2021 - 01.2022
  • Created a welcoming atmosphere and served beverages, ensuring compliance with safety and alcohol handling regulations.
  • Provided excellent service to customers, resulting in repeat business.
  • Demonstrated knowledge of drink recipes for improved customer experience, and increasing overall sales.
  • Maintained stock rotation and upheld a clean and organised bar area, enhancing customer satisfaction

Babysitter

Various families
St. Albans & Bristol
01.2019 - 10.2024
  • Provided care for three children, aged 5 to 16, fostering a safe and engaging environment.
  • Organised educational and recreational activities and prepared nutritious meals.




Event Coordinator & Fundraiser

Ollie Foundation
St. Albans
01.2018 - 01.2019
  • Played a key role in organizing and executing events for a non-profit organization focused on teen suicide prevention.
  • Managed event logistics, developed budgets, and engaged with donors to increase community support.
  • Ensured participant satisfaction with effective communication and problem-solving skills.
  • Facilitated smooth running of events by coordinating all logistical elements.


Education

Bachelor of Science - Biochemistry

University of Bristol
Bristol
09.2023 -

A-Levels - Spanish

Loreto College
St Albans, Hertfordshire
09.2019 - 06.2021

A-Levels - Chemistry

Loreto College
St Albans
09.2019 - 06.2021

A-Levels - Biology

Loreto College
St Albans
09.2019 - 06.2021

Skills

  • Customer Engagement: Developed strong interpersonal skills through roles as a sales assistant, waitress and bartender, providing friendly and professional service to customers, patients, and clients
  • Interpersonal Communication: Strong ability to adapt communication styles to different audiences, whether interacting with clients in a retail environment or explaining technical information to colleagues in a lab setting
  • Event Planning: Demonstrated ability in planning, budgeting, and organising events, from coordinating logistics to building relationships with donors and sponsors, as seen in my role as an event coordinator
  • Team Collaboration: Worked effectively with diverse teams in both research and service roles, contributing to smooth operations and positive team dynamics
  • Mentorship & Support: Provided guidance to new team members in customer service and research settings, ensuring they adapted quickly to their roles and responsibilities
  • Project Coordination: Assisted in managing research projects, such as database creation for marine conservation, and collaborating with team members to achieve project goals
  • Problem-Solving & Adaptability
  • Multitasking: Successfully balanced multiple responsibilities, from managing customer service in a busy restaurant environment to assisting with various administrative tasks
  • Quick Learning: Adapted to new roles and environments swiftly, such as adjusting to field research in marine conservation or learning new software and systems in research and office settings


Affiliations

  • running: currently training to ran a half marathon to raise money for the charity Prostate Cancer UK
  • gardening
  • poetry writting

Certification

Certitficate from the University of Naples Federico II for the course: Contemporary Issues in World Politics

Languages

Spanish
Native
English
Fluent
Catalan
Fluent
French
Intermediate

Timeline

Sales Assistant

House of Fraser
02.2024 - 07.2024

Bachelor of Science - Biochemistry

University of Bristol
09.2023 -

Research Assistant

Barefoot Conservation
06.2023 - 07.2023

Waitress & Barista

Bill’s Restaurant
02.2023 - 06.2023

Head Kitchen Porter

Cosy Club
05.2022 - 09.2022

Bartender

Brass Pig
01.2021 - 01.2022

A-Levels - Spanish

Loreto College
09.2019 - 06.2021

A-Levels - Chemistry

Loreto College
09.2019 - 06.2021

A-Levels - Biology

Loreto College
09.2019 - 06.2021

Babysitter

Various families
01.2019 - 10.2024

Event Coordinator & Fundraiser

Ollie Foundation
01.2018 - 01.2019
Carlota Rabassa Jarauta