Daniel Alex Kiribaaki
Southampton,United Kingdom
Summary
Dedicated professional with a strong emphasis on empathy for clients and adept in the use of assistive technology. Skilled in risk assessment application and experienced in dealing with vulnerable clients, ensuring reliable and trustworthy support. Committed to leveraging these skills to enhance client well-being and safety.
Overview
15
15
years of professional experience
1988
1988
years of post-secondary education
Work History
Support Worker
Lifeways Group
Twickenham, Richmond upon Thames
07.2023 - 03.2025
- Supported daily living skills training which increased client self-sufficiency.
- Encouraged social integration by facilitating community involvement opportunities.
- Actively listened to client concerns thus creating comforting environment.
- Provided transportation for medical appointments, ensuring timely arrival.
Sortation Operative
Amazon DHW1
Harlow, Essex
06.2023 - 08.2023
- Excelled in multi-tasking for improved productivity.
- Ensured safety standards by meticulously following protocols and procedures.
- Maintained clean work area with regular tidying up tasks.
- Handled materials carefully to avoid damage or loss.
- Followed instructions accurately to ensure task completion in timely manner.
IT Support
Egis Road Operations UG
Kampala-Uganda, Wakiso
09.2021 - 04.2023
- Coordinated IT support services, improving user experience.
- Worked within teammates to provide IT support ensuring continuous workflow.
- Achieved user satisfaction by providing professional IT support and troubleshooting services.
- Led IT support for 1st, 2nd, and 3rd line hardware and software issues.
- Provided IT support around office, reducing downtime due to technical issues.
- Resolved critical issues on time by providing 24 and 7 IT support.
Computer and Accessories Salesperson
Self Employed
Kampala-Uganda, Kaampala
10.2009 - Current
- Handled product returns and exchanges, resulting in satisfied customers.
- Utilised expertise in computers and accessories for effective sales pitches.
- Provided technical support with extensive product knowledge.
- Built lasting client relationships for improved sales results.
Education
Gateway Qualifications Level 2 Certificate - Digital & I.T Skills
East London Advaanced Technology Training(ELATT)
City of London 06.2024 -
Bachelor of Computer Science - Networking & Hardware
Kampala International University
Kampala-Uganda /2004 - 09.2007
Some College (No Degree) - Computer Repairs & Maintenance
Kampala Polytechnic Mengo
Kampala06.2004
Skills
- Empathy for clients
- Assistive technology use
- Risk assessment application
- Dealing with vulnerable clients
- Reliable and trustworthy
Timeline
Gateway Qualifications Level 2 Certificate - Digital & I.T Skills
East London Advaanced Technology Training(ELATT)
06.2024 -
Support Worker
Lifeways Group
07.2023 - 03.2025
Sortation Operative
Amazon DHW1
06.2023 - 08.2023
IT Support
Egis Road Operations UG
09.2021 - 04.2023
Computer and Accessories Salesperson
Self Employed
10.2009 - Current
Bachelor of Computer Science - Networking & Hardware
Kampala International University
/2004 - 09.2007
Some College (No Degree) - Computer Repairs & Maintenance
Kampala Polytechnic Mengo
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