Well-versed in the hospitality industry with focus on providing excellent customer service in fast-paced bar environments. Capable of enhancing customer satisfaction and driving business growth through professional and friendly service. Combines knowledge of mixology, communication skills, and keen attention to detail to create memorable guest experiences. Reliable and personable, combining communication and teamwork skills. Has the ability to manage time effectively and adapt to fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Bar staff member - The Burghwallis Pub
N & L Hospitality
Doncaster, South Yorkshire
09.2024 - 09.2025
Maintained cleanliness and organisation of bar area to ensure efficient service.
Prepared and served variety of drinks.
Collaborated with team members to manage busy service periods effectively.
Monitored inventory levels and communicated needs to management for restocking.
Followed health and safety regulations to ensure compliance within workplace.
Provided a friendly service creating a welcoming atmosphere for customers.
Rotated stock regularly, reducing waste from expired products.
Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
Engaged in upselling techniques, boosting sales revenue.
Checked identification to maintain legal compliance.
Assisted in training new staff members.
Liaised with kitchen staff for seamless service delivery.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
Promoted and upsold signature drink items, helping to improve bar sales.
Collected, washed and put away glassware between guests.
Served guests spirits, lagers and stouts at bar.
Followed food safety and hygiene requirements to protect guests.
Glass collector
The Liquer Bar
Doncaster, South Yorkshire
04.2024 - 05.2025
Collected and cleared glassware efficiently from tables and bar areas.
Maintained cleanliness and organisation of glassware storage and washing areas.
Collaborated with bar staff to ensure timely collection of empty glasses.
Assisted in training new staff on proper glass collection procedures and safety standards.
During busy periods assisted with the making of Cocktails
Area Account Director at Sabre Hospitality Solutions, EMEA, Sabre Hospitality SolutionsArea Account Director at Sabre Hospitality Solutions, EMEA, Sabre Hospitality Solutions