Cassie Smith
London ,Mill Hill
Summary
Friendly Bartender with exceptional [Skill] and [Skill] skills. Keep work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons.
Overview
4
4
years of professional experience
Work history
Bar staff member
Erin’s hope
Colindale , London
09.2023 - 05.2025
- Maintained professional knowledge about various drink recipes and offerings.
- Increased footfall with engaging promotional strategies.
- Ensured customer satisfaction by providing excellent service.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
Receptionist and bar staff
The Hadley hotel
Barnet
03.2021 - 05.2025
- Maintained accurate logs of visitor entries for security purposes.
- Exhibited excellent multitasking skills by balancing various responsibilities.
- Upheld confidentiality with sensitive information handling procedures.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Directed visitors and clients to there rooms.
- Checking people in and out of hotel
- Making cocktails
- Dealing with food orders
Bar staff
Neds bar
Kingsbury
08.2024 - 02.2025
- Opening and closing the pub.
- Cashing up at the end of each shift.
- Changing barrels and maintaining the stock room.
- Checking stock and ordering stock
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
Education
GCSEs -
Copthall
London Skills
- Stock rotation practices
- Knowledge of local beers
- Handle intoxicated customers
- Flexible working hours
- Product stocking
- Use of bar equipment
- Patience and tolerance
- Alcohol serving techniques
- Time-Efficient service
- Bar cleaning procedures
- Handling customer complaints
- Comfortable with late hours
- Cash handling
- Customer Service
- Payment Processing
- Verbal communication
- Outstanding customer service
Timeline
Bar staff
Neds bar
08.2024 - 02.2025
Bar staff member
Erin’s hope
09.2023 - 05.2025
Receptionist and bar staff
The Hadley hotel
03.2021 - 05.2025
GCSEs -
Copthall
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