
Multi-skilled and results-driven leader with experience across hospitality, retail, warehouse, and fast-paced operational environments. Combines strong organisational, problem-solving, and team coordination abilities with practical hands-on maintenance and property upkeep experience developed through independent repair and improvement projects. Proven track record in improving performance, supporting high-performing teams, monitoring KPIs, managing budgets, and maintaining exceptional customer service standards while ensuring full health and safety compliance. Experienced in training and motivating colleagues, fostering positive workplace cultures, and adapting quickly to changing business needs. Confident using practical tools and applying fault-finding skills alongside strong IT proficiency in Microsoft Office and Google Suite. Recognised for reliability, initiative, and maintaining high standards under pressure, with an adaptable approach and willingness to learn new skills to support operational and maintenance-focused roles.