Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jabed Ali

Newport

Summary

Results-driven professional with a strong command of payroll procedures and leadership acumen. Demonstrates outstanding customer service and excels in KPI tracking and customer experience enhancement. Committed to leveraging skills to drive organisational success and enhance overall performance.

Driven and adaptable professional with proven ability to lead teams and optimise operational processes. Demonstrates strong organisational skills and exceptional communication abilities, facilitating collaboration and problem-solving.

Offering strong foundation in leadership and team coordination, combined with excellent communication and problem-solving skills. Knowledgeable about managing team dynamics, resolving conflicts, and ensuring smooth operations during shifts. Ready to use and develop organisational, time management, and interpersonal skills in employment

Overview

4
4
years of professional experience

Work History

Shift leader

Tesco
Newport
10.2023 - Current
  • Maintained high standards of customer service for improved satisfaction ratings.
  • Ensured compliance with health and safety regulations at all times during shifts, minimising incidence rates significantly.
  • Fostered teamwork amongst employees, enhancing workplace synergy and morale.
  • Kept detailed records of shift activities, providing comprehensive reports to upper management when required.
  • Managed opening or closing procedures during shifts for seamless transition between different teams on duty.

customer assistant

Morrison
Newport
10.2021 - 03.2022
  • Assisted customers with product selection to ensure satisfaction.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Ensured health and safety regulations complied within work premises at all times.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.

Education

BSc - Accounting & Finance

Cardiff Metropolitan University
Cardiff
09.2023 -

A-Levels - AAT 2, 3

Cardiff and Vale college
Cardiff
09.2020 - 08.2022

GCSEs - Maths, English, Science And Ect

John Frost School
Newport
09.2015 - 08.2020

Skills

  • Results-Driven approach
  • Payroll procedures
  • Leadership acumen
  • Outstanding customer service
  • KPI tracking
  • Customer experience enhancement

Timeline

Shift leader

Tesco
10.2023 - Current

BSc - Accounting & Finance

Cardiff Metropolitan University
09.2023 -

customer assistant

Morrison
10.2021 - 03.2022

A-Levels - AAT 2, 3

Cardiff and Vale college
09.2020 - 08.2022

GCSEs - Maths, English, Science And Ect

John Frost School
09.2015 - 08.2020
Jabed Ali