Skilled IT professional with 20+ years of experience in many sectors of the IT industry. I pride myself not only on the quality of my work but also my ethos for further self-development, spending my free time homing and improving my skills so that I can bring extra knowledge and a new layer of dexterity to any team that I may be part of.
I have vast experience working within a TCP/IP network environment including DHCP, DNS for both ethernet and Wi-Fi networks. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated and having the ability to organise and present complex solutions clearly and accurately.
I feel very comfortable working with both Windows and Linux systems, having used both for many years which has given me a broad understanding of how each works and a good judgment of situations where each can play their own strengths. I have an entire corporate network test environment at home, so I get the chance to learn new and existing ways of encompassing different systems to work together, without causing any disruption to the business or working environment.
Key responsibilities
• Windows Domain management and maintenance of servers and clients
• System upgrades and patches through Windows Server Update Services
• Data network installation, termination and testing
• Email maintenance, management and support of Microsoft Exchange Server
• Deployment of pre-configured client images utilizing unattended Windows Deployment
• Centralized print management services
• Disaster Recovery planning and mitigation
• Intrusion Prevention & Intrusion Detection using Qualys, Trend Micro, ESET, Barracuda products
• Mobile Device / BYOD management through Cisco Meraki systems
• Software installation and patching using Windows Group Policy and Active Directory
• User support through Windows RDP, VNC, Remote PowerShell and Active Directory
• Giving guidance and mentoring of an IT Support Apprentice
• Traveling to each site up and down the UK providing IT infrastructure maintenance and support
• Being on call 24/7 to provide any help or support as and when needed
Key achievement/projects
• Planning and installing the complete IT infrastructure for 4 new sites for an ever-expanding business
• Putting in place systems to deal with Intrusion Prevention and Detection
• Installation of a hardware firewall to manage and secure the entire MPLS network
• Planning and implementing GDPR best practice methods to keep data secure
• Changing policy and company practice by installing full disk encryption to all clients and servers
• Creating an entire hosting platform to secure both Intranet and Extranet systems
• Using Hyper-V technology to reduce the hardware footprint of existing systems
• Setting up a domain monitoring system using PRTG
• Helping to plan and remove an old Astra telephone system for an updated Mitel system
• Implementing centralized email signature and footer management using Simprex
Key responsibilities
• Creating secure platforms for shared hosting of websites
• Creating secure platforms for hosted email services
• System administration of XenServer based RedHat and Debian distributions
• Securing public facing systems for maximum data security and threat mitigation
• Writing scripts using bash and Perl to automate jobs
• Creating large multi-server disk arrays for high demand always on cloud storage
• Creating a system with self-provisioning of resources on customer interaction
• Providing high level penetration test reports in line with the ISO/IEC 27002 standard
My role as penetration tester was to be on the bleeding edge of computer security, threat management and mitigation. Providing both Black Box and White Box testing methods to generate easy to read and understand reports for clients.
Microsoft Hyper-V
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