Dylan Kennedy-Green

In my time working at the pippin, I undertook a number of different tasks which served to teach me numerous skills. Some of these key responsibilities include:

* Handled cash transactions to ensure accurate accounting operating a till.

*Ensured customer satisfaction by providing excellent service.

* Checked identification to maintain legal compliance.

* Engaged in upselling techniques, boosting sales revenue.

* Maintained professional knowledge about various drinks offered.

* Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.

*Made cocktails for customer enjoyment.

* Served high volumes of guests in events like parties ensuring customer care.

* Assisted in training new staff, contributing to team efficiency.

* Liaised with kitchen staff to ensure customer satisfaction.

* Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.

* Adhered to health and safety regulations strictly.

* Cleaned and sanitised bar area, maintaining high standards of hygiene.

* Cleared counters and disposed of waste and broken glass.

*Rotated stock regularly, reducing waste from expired products and restocking bar during busy periods.

* Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.