Amrese Tutt
Wolverhampton
Summary
A highly motivated and dependable university student with strong customer service experience gained in fast-paced retail environments. Demonstrates confidence in engaging with customers, supporting sales activities, and maintaining a high standard of service during busy periods. Experienced in processing orders efficiently, handling transactions accurately, and ensuring to support daily operations. Possesses excellent communication and interpersonal skills, complemented by a positive and proactive attitude. Committed to delivering outstanding customer experiences and contributing to team success.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
Work history
Volunteer
Guru Nanak Gurdwara
Bilston, West Midlands
01.2025 - Current
- Helped create a welcoming and inclusive environment
- Took initiative in supporting and organising community events
- Demonstrated compassion, enthusiasm and strong interpersonal skills
Sales assistant
Joe's Car Dismantler
Bilston, Wolverhampton
02.2025 - 09.2025
- Managed online sales through the company's eBay account
- Operated customer enquires in person, over the phone and online
- Assisted customers with product information, availability and orders
- Maintained accuracy when handling orders and customer requests
- Demonstrated reliability, strong work ethic and flexibility
- Improved customer service by efficiently handling queries and complaints.
Sales assistant
Blissy Locks Hair Extensions
Wolverhampton, West Midlands
01.2024 - 02.2025
- Delivered high quality customer service in a busy retail environment, ensuring a positive shopping experience
- Actively engaged with customers to understand their needs and recommend suitable products, contributing to sales targets
- Processed transactions accurately both in store and over the phone
- Maintained attractive and well organised product displays to maximise visual appeal and drive sales
- Supported stock checks and general shop duties during busy periods
Sport leader
St Dominic's Grammar School
Staffordshire , West Midlands
10.2023 - 01.2024
- Supported the delivery of high-quality physical education sessions in collaboration with the PE departments
- Organised and maintained sports equipment, ensuring a safe and well-prepared environment for all activities
- Assisted in coaching and leading activities, engaging younger students across a range of sports
- Demonstrated strong communication, leadership and classroom management skills while supporting student participation and behaviour
- Contributed to creating and inclusive and motivating environment, encouraging teamwork and active involvement
Education
Diploma of Higher Education - Social Science
Aston University
Birmingham 09.2025 - 06.2029
A-Levels -
St Dominic's Grammar school
Staffordshire 09.2023 - 06.2025
GCSEs -
St Dominic's Grammar School
Staffordshire 09.2018 - 06.2023
Skills
- excellent verbal and written communication skills, enabling confident and professional interactions with customers and colleagues
- Retail software proficiency
- Cash handling
- Positive attitude
- Customer Service
- excellent organisational abilities exhibited in my past experiences, in efficiently maintaining neat and visually appealing environments
- highly adaptable with a proven ability to quickly integrate into new environments and learn essential skills to perform effectively in diverse roles
Timeline
Diploma of Higher Education - Social Science
Aston University
09.2025 - 06.2029
Sales assistant
Joe's Car Dismantler
02.2025 - 09.2025
Volunteer
Guru Nanak Gurdwara
01.2025 - Current
Sales assistant
Blissy Locks Hair Extensions
01.2024 - 02.2025
Sport leader
St Dominic's Grammar School
10.2023 - 01.2024
A-Levels -
St Dominic's Grammar school
09.2023 - 06.2025
GCSEs -
St Dominic's Grammar School
09.2018 - 06.2023