Cristina Florentina Lautaru
Maidenbower,West Sussex
Summary
Registered Dental Nurse with 8 years of experience in outstanding patient care. Builds rapport with patients from arrival to treatment delivery. Completes procedures to strict CQC standards. Holds national diploma in dental nursing.
Overview
14
14
years of professional experience
11
11
years of post-secondary education
Work History
Personal Business
Handmade With Love
Online, Crawley
09.2016 - Current
- Taking orders from the customers by phone or online
- Maintaining my Facebook page up to date, with new products and services I provide.
- Find more ideas by doing research on what people will like on my shop
- Register my sales and orders on my journal
- Preparing every item from scratch for my customers.
- Design what the customer wish and send them a copy before I start there order.
- Maintain a good communication with my customers in order to deliver a good quality and satisfactory product.
Qualified Dental Nurse
Minty Pearls Dental Clinic
Norbury, London
01.2013 - 07.2016
- Facilitated smooth day to day running of practice, assisting with receptionist duties such as patient scheduling, billing, rebooking appointments and helping patients with there enquires.
- Maximised dentist's productivity by completing preparatory work for dental surgeries.
- Educated patients on postoperative dental care to accelerate the healing process.
- Increased treatment efficiencies by preparing patient-specific notes for prompt dentist follow-up.
- Maintained up to date patient records, registering medical data, patients notes and advised given by the dentist.
- Maintained a clean, sterile practice environment to ensure patient and staff safety.
- Implemented new patient check-in procedure to improve patient flow, reducing waiting times.
- Managed stock of dental supply.
- Helped to close surgery, treatment rooms and reception area at end of day.
- Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
- Arranged appointments using online booking system.
- Assisted in clinical procedures, including examinations, fillings and extractions.
- Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
- Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
- Took dental images safely, checking patient suitability for X-ray procedures.
- Worked with dentists during permanent and temporary restorative procedures, including fillings, crowns and bridges.
Cleaner
Dust Buster
London, United Kingdom
03.2012 - 01.2013
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Disinfected showers, baths, toilets and vanity units to maintain excellent hygiene levels.
- Worked with clients to identify priority tasks for timely completion.
- Executed regular deep cleans for optimal health and hygiene.
- Swept, mopped and waxed floors in pristine finish.
- Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
- Complied with COSHH regulations to protect health and safety of staff and residents.
- Consistently met high quality standards for continued customer satisfaction and loyalty.
- Vacuumed and steamed carpets, curtains and upholstered furniture.
Shop Assistant
Buharu Raluca SRL
Targoviste, Romania
09.2009 - 12.2011
- Operated cash registers with accuracy and processed cash and card transactions.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Updated product labelling and pricing.
- Fostered positive relationships with customers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Education
Diploma of Higher Education - Natural resources and environmental protection
Voievodul Mircea
Targoviste 09.2005 - 07.2009
NVQ Level 3 - Natural resources and environmental protection
Voievodul Mircea
Targoviste,Romania 09.2005 - 07.2009
A-Levels - Natural resources and environmental protection
Voievodul Mircea
Targoviste,Romania 09.2005 - 07.2009
National Diploma in Dental Nursing - Dental Nursing
Dental Nurse Academy
London 01.2013 -
CPD Certificates - Personal Developing
CPD Different Providers
London 08.2014 -
Skills
- Chairside support procedures
- Verbal and written communication
- Excellent patient care
- Customer service
- Patient schedule management
- Medical records management
- Payment processing
- Infection control proficiency
- Chairside assisting
- Dental office administration
- Disinfecting rooms and equipment
- Dental radiography
- Exam room setups
- Training and development
- Cash handling
- Business diversification
- Quality Assurance and Control
- Attention to detail
- Self-motivated
- Creativity
Languages
English
Fluent
Romanian
Native
Spanish
Intermediate
French
Beginner
Timeline
Personal Business
Handmade With Love
09.2016 - Current
CPD Certificates - Personal Developing
CPD Different Providers
08.2014 -
Qualified Dental Nurse
Minty Pearls Dental Clinic
01.2013 - 07.2016
National Diploma in Dental Nursing - Dental Nursing
Dental Nurse Academy
01.2013 -
Cleaner
Dust Buster
03.2012 - 01.2013
Shop Assistant
Buharu Raluca SRL
09.2009 - 12.2011
Diploma of Higher Education - Natural resources and environmental protection
Voievodul Mircea
09.2005 - 07.2009
NVQ Level 3 - Natural resources and environmental protection
Voievodul Mircea
09.2005 - 07.2009
A-Levels - Natural resources and environmental protection
Voievodul Mircea
09.2005 - 07.2009
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