Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Andreea Pitorac

Reading,Berkshire

Summary

Talented Dental Nurse supporting dentists in delivering faultless client care. Works with care and consideration to expertly assist with complex procedures. Skilled in meticulously preparing for and delivering routine clinical treatments.

Overview

5
5
years of professional experience

Work history

Dental nurse

Riverside Dental Centre
Reading
11.2021 - Current
  • Worked with dentists during permanent and temporary restorative procedures, including fillings, crowns, bridges, root canal treatments, simple or surgical extractions.
  • Examined patients' mouths and teeth to evaluate current standards of dental health.
  • Assisted fellow staff in additional duties for continued smooth running of practice operations.
  • Replenished sundries and ordered low-stock items.
  • Provided outstanding support to dentists throughout practical treatment procedures for positive outcomes.
  • Maintained accurate medical and dental records by documenting important patient data in iSmile.
  • Assisted dentists by passing instruments, suctioning intraoral fluids and mixing materials for casts or impressions.
  • Greeted patients and helped with completing intake and consent forms.
  • Uploaded and updated patient records on computer system, adhering to patient confidentiality policies.
  • Prepared well-equipped treatment rooms for dental procedures, streamlining processes for efficient operations.
  • Captured patient dental radiographs and provided to dentist for interpretation and diagnosis.
  • Interacted with patients compassionately and empathetically to foster positive, comfortable experiences.
  • Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
  • Explained dental procedures and reassured patients ahead of treatment.
  • Sanitised equipment, cleaned exam rooms and restocked supplies after each patient procedures.
  • Helped to close surgery, treatment rooms and reception area at end of day.
  • Accurately and efficiently decontaminated and sterilised dental devices for continued hygiene compliance.
  • Carried out varied chairside support procedures while keeping patients calm and comfortable.
  • Sterilised dental tools and instruments between patients, maintaining impeccable hygiene standards.
  • Provided excellent patient care from arrival to treatment completion.
  • Correctly prepared relevant dental instruments and equipment for accurate, timely treatment procedures.
  • Delivered compassionate care and support to patients to alleviate anxiety and stress.
  • Reported faulty or poorly functioning tools to maintain high quality equipment.
  • Improved efficiency and productivity by acquiring new skills.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Prevented cross-contamination by sanitising utensils and surfaces.

Service advisor

Waylands Kia Reading
Reading, Berkshire
03.2019 - 11.2021
  • Built rapport with new and existing customers to boost client retention.
  • Oversaw workflow and schedule of dealership to entail smooth process.
  • Maintained excellent knowledge of industry trends to remain ahead of competitors.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Educated customers regarding regular maintenance protocols to preserve conditions of vehicles.
  • Upsold products and services to customers to complement orders.
  • Notified customers about service changes or car pick-up schedules.
  • Collaborated with service technicians to order parts for customers.
  • Responded to questions regarding service outcomes and resolved complaints.
  • Registered customer information on database to maintain accurate records.
  • Maintaining positive customer relationships to ensure repeat business.
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Booked appointments and managed vehicle drop-off pick-up.
  • Provided customers with price information and handled financial transactions.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Processed customer payments and set up direct debits for long-term service contracts.
  • Recorded details regarding car issues to maintain proper documentation.

Education

NEBDN National Diploma in Dental Nursing - dental nursing

Dental Nurse Academy

Skills

  • Chairside support procedures
  • Strong manual dexterity
  • Patient intake procedures
  • Patient schedule management
  • Excellent patient care
  • Disinfecting rooms and equipment
  • Chairside assisting
  • Computer literate
  • Dental instruments expertise
  • Restorative procedures
  • Exam room setups
  • Restorative dentistry
  • Customer service
  • Comprehensive hygiene compliance
  • Verbal and written communication
  • Medical records management
  • Customer-focused
  • Team building

Affiliations

  • reading
  • painting
  • gardening

Languages

Romanian
Native
French
Elementary
English
Advanced

References

References available upon request.

Timeline

Dental nurse

Riverside Dental Centre
11.2021 - Current

Service advisor

Waylands Kia Reading
03.2019 - 11.2021

NEBDN National Diploma in Dental Nursing - dental nursing

Dental Nurse Academy

Similar Profiles

Create profile
Andreea Pitorac