Summary
Overview
Work history
Education
Skills
Custom
References
Timeline
Generic

Courtney Rich

Summary

Flexible customer assistant with proven experience in delivering exceptional service during high-pressure situations. Committed to completing tasks efficiently while enhancing customer shopping experiences. Early work and volunteer roles fostered strong teamwork skills and a customer-centric approach. Consistently prioritizes customer satisfaction and effective communication.

Overview

4
4
years of professional experience
12140
12140
years of post-secondary education

Work history

Customer Assistant

Morrisons
05.2022 - Current

Collaborated with diverse departments over three years to enhance cross-functional understanding.
Acquired new skills through effective interactions across various teams.
Demonstrated ability to learn swiftly and adopt efficient methods.
Provided crucial support during departmental challenges, establishing a reputation as a key employee.

Deliver exceptional customer service through kindness, patience, and calmness in all situations.

Education

Diploma of Higher Education - Hospitality And Events Managements

North Kent College
Dartford
09.2024 - 06.2025

Diploma of Higher Education - Hospitality And Events Managements

North Kent College
Dartford
09.2023 - 06.2024

Diploma of Higher Education - Health and Social Care

North Kent College
Dartford
09.2022 - 06.2023

GCSEs - English Language

Dartford Science Technology College

GCSEs - English Literature

Dartford Science Technology College

GCSEs - Mathematics

Dartford Science Technology College

GCSEs - Geography

Dartford Science Technology College

GCSEs - French

Dartford Science Technology College

GCSEs - Combined Science

Dartford Science Technology College

Skills

Customer service excellence

Adaptability and quick learning

Efficiency under pressure

Patience and helpfulness

Conflict resolution skills


Custom

Kindness, keeping calm, and being patient is something I've always strived to do in and out of work. I like to keep a friendly and approachable demeanour as I'm someone who treats others with both respect and politeness. I love to learn new things everyday whether that's a weird fun fact to how to do my job better. My job should allow me to meet and work with various people with different cultures and backgrounds and allow me to grow and appreciate all the diversity in the world. Travelling the world and seeing the different wonders is something I strive to achieve for myself and others.   

References

References available upon request.

Timeline

Diploma of Higher Education - Hospitality And Events Managements

North Kent College
09.2024 - 06.2025

Diploma of Higher Education - Hospitality And Events Managements

North Kent College
09.2023 - 06.2024

Diploma of Higher Education - Health and Social Care

North Kent College
09.2022 - 06.2023

Customer Assistant

Morrisons
05.2022 - Current

GCSEs - English Language

Dartford Science Technology College

GCSEs - English Literature

Dartford Science Technology College

GCSEs - Mathematics

Dartford Science Technology College

GCSEs - Geography

Dartford Science Technology College

GCSEs - French

Dartford Science Technology College

GCSEs - Combined Science

Dartford Science Technology College
Courtney Rich