- Spending time with family, enjoying moments with my two dogs, watching football, reading, going for walks, gaming, learning new things, and solving problems
Anjelica Bartlett
Street,somerset
Summary
Aspiring Cyber Security professional with a Bachelor of cyber security, specializing in risk assessment and management. Demonstrates strong analytical and problem-solving skills, with a proven ability to collaborate effectively in team settings. Experienced in customer service, showcasing adaptability and communication skills while addressing diverse inquiries. Committed to enhancing security measures and supporting organizational goals through proactive contributions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Assistant
Tesco Extra
yeovil, somerset
08.2018 - 12.2019
- Executed cashier duties, processed transactions accurately, and reduced customer wait times to enhance service experience.
- Provided attentive service by addressing customer inquiries and offering product recommendations.
- Handled customer complaints empathetically, ensuring timely resolutions to strengthen customer loyalty.
- Collaborated with team members during peak hours to streamline customer assistance and improve overall service delivery.
- Demonstrated comprehensive product knowledge, enabling tailored advice for customers.
- Maintained cleanliness and organization within the store to enhance shopping environment and safety.
- Supported stock management through regular inventory checks and shelf replenishment to optimize availability.
- Monitored inventory levels and provided feedback to management on product availability, ensuring stock optimisation.
- Participated in staff training sessions to enhance skills and elevate customer service quality.
Education
Bachelor of Business Administration - cyber security
The Open University
Milton Keynes, MIK 2025 - Current
Skills
- Technical support
- Project management
- Customer service excellence
- Team collaboration
- Problem-solving skills
- Organizational multitasking
- Effective communication
- People management
- Composure under pressure
Risk assessment and management
- Exemplary customer service
- Complaint resolution strategies
- Customer satisfaction improvement
- Retail sales expertise
- Typing proficiency
- Barcode scanning expertise
- Cybersecurity principles
- Incident investigation skills
- Analytical problem analysis
- Positive mindset
Certification
- art and design level 3 diploma
Interests
Timeline
Customer Assistant
Tesco Extra
08.2018 - 12.2019
Bachelor of Business Administration - cyber security
The Open University
2025 - Current