coren vaccarella
hitchin,Hertfordshire
Summary
I am currently a student at De Montfort University working towards getting my degree and graduating 2024, whilst being a student I have continued to work at Tesco for the past three years as a Personal Shopper. I have worked since I was 17 mainly in retail. I am 22 Years old, and a very hard working individual. my skills include
- selecting merchandise according to customer desires. Excellent sales skills with a service-oriented approach. Dedicated to building long-term relationships with loyal customers.
- Effective at choosing items to fulfil customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with relationship-oriented approach.
- Hardworking Personal Shopper familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with an efficient approach. Eager to apply 3 years' experience in the field to a challenging role with room for advancement.
- Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
- Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
6
6
years of professional experience
Work history
Personal shopper
Tesco Extra
Baldock, Hertfordshire
2020.09 - Current
- Recommended alternatives for outdated, expired and out of sock products.
- Responded to enquiries and resolved complaints and issues.
- Provided guidance and advise in choosing ideal products to meet needs of customer.
- Worked quickly to pack orders and minimise product damage or shifting.
- Picked items for customer orders with focus on piece quality.
- Followed company standards and paid careful attention to customer requests.
- Quality-checked items for adherence to client specifications.
Money exchanger
Travelex
Hatfield, Hertfordshire
2019.11 - 2020.05
- Provided outstanding customer care, offering friendly greetings, service and accurate currency exchange.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Accessed computerised financial information to answer questions related to specific accounts.
- Handled large quantities of cash safely and responsibly throughout deliveries and balancing procedures.
Retail assistant
French Connection
Hatfield, Hertfordshire
2018.11 - 2019.03
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Designed visual merchandising and window displays to boost footfall.
- Processed product returns, ensuring items were clean and resaleable.
- Updated product labelling and pricing to reflect discounts and offers.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Worked with tireless drive and energy to maintain efficient sales operations during peak trading hours and promotional events.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated cash registers with accuracy and processed cash and card transactions.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Followed company procedures and guidelines for smooth retail operations.
- Maintained knowledge of products and features to provide recommendations to customers.
retail assisstant
FatFace
Welwyn Garden City, Hertfordshire
2018.03 - 2018.07
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
- Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
- Processed product returns, ensuring items were clean and resaleable.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers in locating specific items to boost satisfaction.
Education
GCSEs - Maths
Nicholas Breakspear Catholic School
St Albans 09/2012 - 07/2017
GCSEs - English litrature
Nicholas Breakspear Catholic School
St Albans 09/2012 - 07/2017
GCSEs - English language
Nicholas Breakspear Catholic School
St Albans 09/2012 - 07/2017
GCSEs - Science
Nicholas Breakspear Catholic School
St Albans 09/2012 - 07/2017
GCSEs - Religious Education
Nicholas Breakspear Catholic School
St Albans 09/2012 - 07/2017
A-Levels - Business
Nicholas Breakspear Catholic School
St Albans 09/2018 - 07/2020
A-Levels - health and social studies
Nicholas Breakspear Catholic School
St Albans 09/2018 - 07/2020
Bachelor of Arts - fashion buying with marketing
De Montfort University
Leicester 09/2021 -
Skills
- Face-to-face selling
- Target-driven
- Expert communicator
- Exemplary customer service
- Efficient multitasker
- Money handling
- Self-motivated
- Accurate money handling
- Superb time management
- Customer service oriented
- Confident communicator
- Problem-solving
- Customer-focused
- Team building
Languages
English
Native
Timeline
Personal shopper
Tesco Extra
2020.09 - Current
Money exchanger
Travelex
2019.11 - 2020.05
Retail assistant
French Connection
2018.11 - 2019.03
retail assisstant
FatFace
2018.03 - 2018.07
GCSEs - Maths
Nicholas Breakspear Catholic School
09/2012 - 07/2017
GCSEs - English litrature
Nicholas Breakspear Catholic School
09/2012 - 07/2017
GCSEs - English language
Nicholas Breakspear Catholic School
09/2012 - 07/2017
GCSEs - Science
Nicholas Breakspear Catholic School
09/2012 - 07/2017
GCSEs - Religious Education
Nicholas Breakspear Catholic School
09/2012 - 07/2017
A-Levels - Business
Nicholas Breakspear Catholic School
09/2018 - 07/2020
A-Levels - health and social studies
Nicholas Breakspear Catholic School
09/2018 - 07/2020
Bachelor of Arts - fashion buying with marketing
De Montfort University
09/2021 -