Summary
Overview
Work history
Education
Skills
Affiliations
About me
Timeline
Generic

Colleen Amos

Belfast,Antrim

Summary

I come from a working background and have worked from I was a teenager from babysitting, helping to look after my disabled uncle and my grandparents when they were ill.

In jobs I have always been conscientious about the job I am doing and always show up to work on time.

I can communicate well with others such as customers and Doctors when the need calls for.

I have a lot of experience with customer care, stock management and am always willing to learn new things.

Outside of work I have experience with people who have disabilities from having cerebral palsy and paraplegic, to autism and also dementia on top of others. Therefore I am able to adapt to a person's needs.

Overview

25
25
years of professional experience
41
41
years of post-secondary education

Work history

Accuracy checking technician

Boots
Belfast, Antrim
2007.05 - Current

Supported patient care for better health outcomes. Eg suggestion of alternative medication to GP practice when medication is out of stock.

Receive incoming controlled drug supplies, storing within correct, secure locations.

Select, labelled and dispensed prescriptions accurately, in line with standard operating procedures.

Processed customer payments and completed related order paperwork for pharmacy actions.

Checking medications accurately before handing out to customers.

Supporting other members of staff to do their job efficiently and effectively.

Helping customers to make the right decisions on over the counter medication and referring them to the correct services when needed.

Sales Assistant

Rooneys Chemist
Lisburn, Antrim
2006.02 - 2007.05
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Designed visually pleasing in-store displays.

Sales Assistant

Shop For You
Lisburn, Antrim
2002.09 - 2006.02

Ordered and looked after the fridge isle of the shop.

Communicated with customers and helped them find what they needed in store.

Ensured stock replenishment in a timely manner to maintain product availability.

Cook and sales assistant

KFC
Lisburn, Antrim
2000.06 - 2002.09

Cooked and Prepared chicken for the days work.

Served Customers via headset through drive thru.

Supervisor during evening shifts.

Cleaned the shop at closing time.

Education

NVQ Level 3 - Pharmacy Technician

Boots
Belfast
2011.09 - 2015.09

NVQ Level 2 - Dispensers

Boots
Belfast
2009.09 - 2015.09

Counter Sales Assistant

Boots
Cookstown
2007.09 - 2009.09

GCSEs - Religious Education

Laurelhill Community College
Lisburn
1995.09 - 2000.06

GCSEs - English

Laurelhill Community College
Lisburn
1995.09 - 2000.06

GCSEs - Maths

Laurelhill Community College
Lisburn
1995.09 - 2000.06

GCSEs - Geography

Laurelhill Community College
Lisburn
1995.09 - 2000.06

GCSEs - Single Award Science

Laurelhill Community College
Lisburn
1995.09 - 2000.06

GCSEs - French

Laurelhill Community College
Lisburn
1995.09 - 2000.06

Skills

  • Patient enquiry management
  • Compassionate care
  • Just In Time stock control
  • Ordering and stocking medications
  • Basic computer skills
  • Controlled substance handling
  • Active listening
  • Clinical protocols understanding
  • Efficiency
  • Relationship-building
  • Product knowledge
  • Customer issue resolution
  • Scheduled drug security

Affiliations

  • Doll's house restoration, doll's restoration and I will have a go at any craft's ie miniature making. I also collect doll's whether modern or antique. I love walking my dog's and visiting forest parks to walk.

About me

I am a very hard worker and love a challenge. I do not like to be standing about doing nothing and I am always willing to learn new things as this is the key to keeping up with the world as it is always changing.

I am calm and always get on with my collegues, whether it be helping them to achieve their goals or asking them for help if I am unsure of anything.

I am diagnosed autistic which does not affect my work except for when I get overstimulated which can be caused by sudden changes or people shouting at me eg upset customers.  Other than that I manage my condition well.

Timeline

NVQ Level 3 - Pharmacy Technician

Boots
2011.09 - 2015.09

NVQ Level 2 - Dispensers

Boots
2009.09 - 2015.09

Counter Sales Assistant

Boots
2007.09 - 2009.09

Accuracy checking technician

Boots
2007.05 - Current

Sales Assistant

Rooneys Chemist
2006.02 - 2007.05

Sales Assistant

Shop For You
2002.09 - 2006.02

Cook and sales assistant

KFC
2000.06 - 2002.09

GCSEs - Religious Education

Laurelhill Community College
1995.09 - 2000.06

GCSEs - English

Laurelhill Community College
1995.09 - 2000.06

GCSEs - Maths

Laurelhill Community College
1995.09 - 2000.06

GCSEs - Geography

Laurelhill Community College
1995.09 - 2000.06

GCSEs - Single Award Science

Laurelhill Community College
1995.09 - 2000.06

GCSEs - French

Laurelhill Community College
1995.09 - 2000.06
Colleen Amos