Caroline Buchanan
Banbridge,Newry Mourne and Down
Summary
Dedicated pharmaceutical professional with expertise in pharmaceutical calculations and precision checking, ensuring strict adherence to deadlines and patient safety. Demonstrates a collaborative working approach and adapts seamlessly to new technologies, optimising workflow processes. Committed to patient confidentiality and safe disposal of medicines, with a focus on effective drug storage methods.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work history
Accuracy checking technician
Boots
Markethill, Armagh City Banbridge and Craigavon
09.2025 - Current
- Performed final accuracy checks on dispensed prescriptions,ensuring patient safety and compliance.
- Worked closely with pharmacists and dispensers to maintain efficient workflow
- Managed high prescription volumes while maintaining attention to detail
- Supported implementation of SOPs and ensured regulatory compliance.
- Assisted with resolving prescriptions queries and discrepancies
- Provided excellent customer service, addressing queries regarding medications accurately and promptly.
Pharmacy technician
Boots
Banbridge, Armagh City Banbridge and Craigavon
09.2024 - 09.2025
- Managed supplier relationships to secure timely delivery of medications.
- Maintained clean work environment, promoting health and safety regulations compliance.
- Provided exceptional customer service for increased client satisfaction.
- Conducted over-the-counter sales, providing customers with necessary products quickly.
- Provided healthcare advice for minor ailments and conditions.
- Organised inventory for effective stock management.
- Managed cash register efficiently during busy periods ensuring swift customer service.
- Assisted pharmacists, enhancing efficiency in the pharmacy.
Pharmacy dispenser
Boots
Banbridge, Banbridge
10.2016 - 09.2024
- Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
- Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
- Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
- Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
- Provided relevant health advice to customers, promoting healthy living awareness.
- Ensured smooth operations for efficient customer service by managing stock levels effectively.
Pharmacy dispenser
Parkes Pharmacy
Gilford, Armagh City Banbridge and Craigavon
08.2005 - 08.2015
- Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.
- Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
- Stayed up-to-date on NHS payment and exemption rules.
- Interpreted and processed medication orders, maintaining stock of medications and supplies for expected demand.
Education
GCSEs - English,English Lit,Maths,Double Award Science,French,History and Drama
Banbridge High School
Banbridge, Armagh City Banbridge and Craigavon 06.2000 - 09.2001
Skills
- Strict adherence to deadlines
- Potent drug handling
- Collaborative working approach
- Pharmaceutical calculations expertise
- Patient safety priority
- Precision checking
- Workflow process optimisation
- Adapting to new technologies
- Safe disposal of medicines
- Patient confidentiality adherence
- Drug storage methods
Registered with the GPhC
My registration number is 5114758.
Timeline
Accuracy checking technician
Boots
09.2025 - Current
Pharmacy technician
Boots
09.2024 - 09.2025
Pharmacy dispenser
Boots
10.2016 - 09.2024
Pharmacy dispenser
Parkes Pharmacy
08.2005 - 08.2015
GCSEs - English,English Lit,Maths,Double Award Science,French,History and Drama
Banbridge High School
06.2000 - 09.2001