Summary
Overview
Work history
Education
Skills
References
Timeline
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Cody Matthews

Cody Matthews

Hitchin,Hertfordshire

Summary

Proven track record in delivering outstanding customer service while ensuring a clean and organized sales environment. Exceptional communication skills facilitate strong relationships with customers and team members. Quick learner with a proactive approach to new challenges, consistently demonstrating a positive attitude.

Overview

2
2
years of professional experience

Work history

Tesco colleague

Tesco Superstore
Sandy, Central Bedfordshire
10.2025 - Current
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Retail Assistant

Smyths Toys Superstores
Biggleswade, Central Bedfordshire
07.2025 - 01.2026
  • Cultivated customer engagement to deliver product insights and tailored recommendations, strengthening relationships.
  • Managed point-of-sale systems ensuring precise transaction processing and efficient cash handling.
  • Conducted regular inventory checks to assess stock levels and restock merchandise.
  • Executed promotional displays and seasonal merchandising strategies to enhance sales.
  • Ensured tidy, safe shopping environment through strict adherence to health and safety guidelines.

Front of House Team Member

Champneys - Henlow Grange
Henlow, Central Bedfordshire
04.2024 - 11.2024
  • Oversaw reservations and bookings, guaranteeing precise information conveyed to guests.
  • Managed customer inquiries and complaints with professionalism, ensuring prompt issue resolution.
  • Cultivated extensive knowledge of food, drinks, and menus to respond to customer queries effectively.
  • Executed daily opening and closing checklists to ensure service standards in dining rooms.

Education

A-Levels - Business

North Hertfordshire College
Hertfordshire

GCSEs -

Samuel Whitbread Academy
Central Bedfordshire

Skills

  • analytical thinking and problem-solving
  • strong written and verbal communication skills
  • team player with a 'can-do' attitude
  • organised, dependable, and calm under pressure

References

References available upon request.

Timeline

Tesco colleague

Tesco Superstore
10.2025 - Current

Retail Assistant

Smyths Toys Superstores
07.2025 - 01.2026

Front of House Team Member

Champneys - Henlow Grange
04.2024 - 11.2024

GCSEs -

Samuel Whitbread Academy

A-Levels - Business

North Hertfordshire College
Cody Matthews