Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Samual D Hodgson

Summary

Being a diligent, self-motivated and customer focused team player who works well under pressure and has experience in working within a target driven environment, I can confidently say I am ready to start making a tangible differences to my community. This may be through friendly customer service or helping other colleagues, either way I feel honoured and prepared to be applying for this role. I always strive to show initiative and improve the business or team I am engaged with. As I am an adaptable individual in changing circumstances, I know I would be an asset to the evolution of new techniques, processes and environments within the workplace.

Overview

5
years of professional experience
4
years of post-secondary education

Work history

Tesco Extra
Liverpool, Merseyside

Tesco colleague
01.2019 - Current

Job overview

  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Completed work following safety rules for best working practices.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.

Greene King
, Merseyside

FOH Team Member
01.2019 - 01.2019

Job overview

  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.

Education

Carmel College, WA10 3AG
St Helens, St. Helens

A-Levels from Politics, History, Philosophy

University overview

B in Politics

C in History

D in philosophy

St Edward's College
Liverpool

GCSEs from History, Geography, Science, Science Additional

University overview

Achieved 9 GCSE's in total from St Edwards College:

- Grade 7 in Religious studies

- Grade 6 in History

- Grade 6 in Geography

- Grade 5 in Spanish

- Grade 4 in Mathematics

- Grade 5 in English Literature

- Grade 7 in English Language

- Grade 6 in Science studies


Liverpool John Moores University
Liverpool

Bachelor's degree from International Relations And Politics
09.2019 - 05.2023

University overview

At Liverpool John Moores University, I gained my degree in International Relations & Politics. Throughout my time studying politics, I have gained broad theoretical knowledge of the field through frequent parliamentary discussions with peers as well as attending lectures and discussing with professors.

Skills


  • Customer service: To date I have provided high levels of customer support, through listening, analysing and seeing to customer needs ensuring to always bestow a positive customer experience I am able to adapt to changing circumstances and help customers even when there is an inability to provide their initial solution
  • Collaborative learning & adaptive team player: Actively collaborated in multiple team building experiences through NCS and D of E, as well as working within a team focused environment in the workplace Proactively ensure colleagues complete designated tasks, providing an inclusive approach, as well as showing my initiative within work-based frameworks Furthermore I am able to work in differing team dynamics With the type of degree
  • Communication: Build effective working relationships with colleagues at all levels, increasing influence and problem solving via positive challenge and open discussion Supported colleagues with any issues, including conflict resolution through active listening I thoroughly understand the importance of the chain of clear communication
  • Initiative: Skilled in managing and organising groups of people to fulfil a task I can appreciate & understand when its necessary to step into a situation when fellow staff require help
  • Organisational Skills: Experienced in organising and know the importance of not only keeping to a plan but knowing when to adapt to changing circumstances I found this to be the case during my time in university with regards to keeping to deadlines and attending lectures
  • Crisis management and Problem solving: Through developing skills such as organisation and initiative, coupled with frequent debates and discussions about political controversy I have come to develop my skills in crisis management and problem solving
  • Interpersonal influence: Through university I have met a multiplicity of people of varying political backgrounds which has allowed me to build rapport with a number of individuals and share my political views whilst also hearing and debating theirs
  • Excellent networking ability and social astuteness: Through working in Tesco alongside colleagues I have come to learn how helping others will mean the help is returned This has helped me develop my understanding of what networking is like within the fields relating to politics, as well also helping me become a good team player

Languages

English
Native

Timeline

Liverpool John Moores University

Bachelor's degree from International Relations And Politics
09.2019 - 05.2023

Tesco colleague

Tesco Extra
01.2019 - Current

FOH Team Member

Greene King
01.2019 - 01.2019

Carmel College, WA10 3AG

A-Levels from Politics, History, Philosophy

St Edward's College

GCSEs from History, Geography, Science, Science Additional

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Samual D Hodgson