Summary
Overview
Work history
Education
Skills
Timeline
Generic

Clare Kidd

South Ockendon,ESSEX

Summary

Dedicated professional with expertise in room tidying and linen management, ensuring guest satisfaction through meticulous amenity replenishment and efficient waste disposal. Demonstrates flexibility with hours and excels in self-directed tasks, contributing to seamless operations. Committed to enhancing service quality and pursuing opportunities for growth within the hospitality industry.

Overview

10
10
years of professional experience

Work history

Housekeeper

ye olde plough house motel
Bulphan, Essex
08.2023 - Current
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Maintained high hygiene standards for improved living conditions.
  • Made beds daily to ensure a neat bedroom area.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.

Cleaner

tyrrells hall working mens club
Grays, Essex
09.2015 - 08.2023
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Utilised eco-friendly products to maintain a safe, chemical-free environment.
  • Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.

Education

NVQ Level 1 - computer literacy and information technology

palmers college
Grays, Thurrock

GCSEs -

William Edwards School
Grays, Thurrock

Skills

  • Flexibility with hours
  • Room tidying
  • Self-directed
  • Linen management
  • Guest amenity replenishment
  • Waste disposal

Timeline

Housekeeper

ye olde plough house motel
08.2023 - Current

Cleaner

tyrrells hall working mens club
09.2015 - 08.2023

NVQ Level 1 - computer literacy and information technology

palmers college

GCSEs -

William Edwards School

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Clare Kidd