Claire Van Rie
Grimsby,North East Lincolnshire
Summary
Experienced healthcare and pharmaceutical professional with extensive expertise in patient-centred care, medication dispensing, and pharmacy operations. Proficient in manual handling, basic life support, and dementia care, complemented by strong skills in dispensary management, stock control, and GDPR compliance. Adept at developing and implementing SOPs, ensuring medicine storage procedures are adhered to, and supervising staff to maintain operational excellence. Demonstrates exceptional customer service abilities alongside flu and COVID injection training, contributing to enhanced patient outcomes. Committed to delivering high-quality care while pursuing opportunities to further advance healthcare practices.
Experienced professional focused on maintaining safety and security within custody facilities. Skilled in conflict resolution and inmate supervision, fostering secure environment through strong communication and de-escalation techniques. Committed to upholding regulations and ensuring well-being of all individuals in custody.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work history
Prison custody officer
GEOAmey
Hull, East Riding of Yorkshire
2025.11 - Current
- Assisted with prisoner transport duties ensuring safe movement between police stations, prisons or courts whilst upholding public safety.
- Followed privacy guidelines when handling sensitive prisoner information to foster trust within it's system.
- Conducted regular welfare checks on prisoners and provided necessary assistance when needed.
- Searched arriving prisoners for contraband and placing valuables for safekeeping.
- Safeguarded prisoner welfare by conducting frequent welfare checks and providing necessary assistance when required.
- Monitored inmate behaviour, promptly addressing any signs of aggression or distress.
- Resolved incidents calmly, maintaining best-possible safety and security of custody staff and offenders.
- Stayed calm and poised during heated, difficult or stressful situations, alleviating conflicts.
- Identified vulnerable people in custody and handled instances of self-harm in accordance with GEOamey protocols.
- Performed escort duties of prisoners with meticulous attention to detail to avoid incidents.
- Drive prisoners in custody safely to their destination in either 6-cell, 3-cell or 2-cell vehicles.
- Established meaningful working relationships to encourage positive approach to both working and personal development.
- Acted as professional role model to other staff and those within custody care.
- De-escalated threatening behaviours, using restraint techniques when necessary.
- Escorted new prisoners into custody to their cells and locked them in.
Deputy Dispensary Manager
East Lindsey Medical Group
Louth, Lincolnshire
2023.06 - 2025.11
- Managed high-volume prescription orders with accuracy and efficiency under pressure.
- Conducted regular stock audits to ensure accuracy and compliance.
- Organised staff rosters to provide optimal coverage during peak hours.
- Liaised with healthcare professionals for prompt order fulfilment.
- Delivered outstanding customer service, leading to repeat business and positive reviews.
- Championed proactive communication within our team, enhancing decision-making processes.
- Fostered collaborative work environments, improving staff morale and productivity.
- Maintained stock levels within set limits to meet customer demands without financial strain.
Nursing Assistant
Hilton Nursing Partners
Kingston, Surrey
2022.05 - 2023.05
- Achieved CQC outstanding ratings twice consecutively through effective teamwork.
- Delivered rapid hospital discharge service to support NHS trusts and local authorities.
- Conducted initial assessments within four hours post-discharge to determine care needs.
- Produced comprehensive reports on required support, environmental risks, and medical history.
- Evaluated ongoing care requirements and visit frequency for patients day and night.
- Provided personal care, nutrition, hydration, and mobility assistance to patients.
- Facilitated referrals to additional services such as District Nurses and GPs as necessary.
- Ensured patients received all essential equipment upon discharge, ordering items when needed.
Pharmacy Dispenser/Retail Supervisor
Pearl Chemist Group/Lloyds Pharmacy
Surbiton, Surrey
2016.11 - 2022.05
- Collaborated with internal departments to fulfil patient medication requirements.
- Maintained safe medicine supplies through ordering, labelling, and dispensing.
- Ensured timely and accurate prescription labelling, adhering to confidentiality protocols.
- Accurately picked and dispensed prescribed products for various customers.
- Managed payroll, staff recruitment, appraisals, and rota scheduling.
- Participated in inventory audits to ensure compliance with guidelines.
- Implemented infection control procedures to enhance safety for staff and patients.
- Resolved discrepancies in prescriptions by communicating effectively with healthcare providers.
Pharmacy Dispenser
Boots the Chemist
Woking, Surrey
2015.08 - 2016.11
- Collaborated with dispensing teams to ensure safe and efficient dispensary operations.
- Maintained accurate inventory by overseeing stock levels and minimizing wastage.
- Processed over 100 prescriptions daily, ensuring precise labelling and compliance with confidentiality protocols.
- Provided expert medical advice to enhance customer healthcare understanding.
- Facilitated transactions by processing payments and preparing billing for non-prescription items.
- Clarified dosage instructions with prescribing doctors to prevent errors.
- Stored and rotated stock according to pharmacy policies, maintaining safety standards.
- Ensured timely dispensing of medications while endorsing high-volume prescription forms.
Learning Disability Support Assistant
Dysart School
Surbiton, Surrey
2003.09 - 2015.07
- Ensured student safety in accordance with safeguarding policies both inside and outside classroom.
- Designed individualised learning strategies tailored to current abilities and developmental milestones.
- Advised teachers on SEND students' educational progress and emotional development.
- Delivered adapted curriculum for students with complex needs to meet individual requirements.
- Utilised sign language to enhance communication with SEND students.
- Collaborated with multidisciplinary professionals to create comprehensive care plans.
- Maintained accurate documentation of service users' health changes, escalating concerns as necessary.
- Completed training programmes focused on early years SEND development and overcoming access barriers.
cashier
Asda
Roehampton, London
2002.02 - 2014.05
- Processed transactions for sales, exchanges, and refunds to minimise customer wait times.
- Provided professional responses to inquiries about store policies, enhancing customer experiences.
- Educated customers on promotions and events to boost product sales.
- Displayed and restocked merchandise according to brand guidelines.
- Optimised checkout processes, significantly reducing customer wait times.
- Handled payments accurately while maintaining confidentiality and discretion.
- Delivered exceptional customer service through proactive engagement and effective listening skills.
- Resolved complaints and queries efficiently to uphold customer loyalty.
- Took initiative in restocking shelves during downtime, enhancing product availability.
Education
NNEB - Nursery Nursing
Guildford College of Further And Higher Education
Guildford 1993.09 - 1995.04
NVQ Level 2 - Family and Community Care
Guildford College of Further And Higher Education
Guildford, SRY 1991.09 - 1993.04
GCSEs - Various
Weydon School
Farnham, SurreyNVQ Level 3 - Pharmacy services
City And Guilds
Distance Learning 2003.03 - 2005.03
Skills
- Computer literacy
- Knowledge of SystemOne and EMIS
- Patient-centred care
- Clear communication
- Pharmaceutical knowledge
- Dispensary management
- GDPR compliance
- Pharmacy operations
- Medication dispensing skills
- Customer service excellence
- Medical terminology proficiency
- First aid certification
Personal Information
Languages
English
Native
Affiliations
- Doing Jigsaw Puzzles
- Reading
- Spending time with family
- Diamond painting
References
References available upon request.
Timeline
Prison custody officer
GEOAmey
2025.11 - Current
Deputy Dispensary Manager
East Lindsey Medical Group
2023.06 - 2025.11
Nursing Assistant
Hilton Nursing Partners
2022.05 - 2023.05
Pharmacy Dispenser/Retail Supervisor
Pearl Chemist Group/Lloyds Pharmacy
2016.11 - 2022.05
Pharmacy Dispenser
Boots the Chemist
2015.08 - 2016.11
Learning Disability Support Assistant
Dysart School
2003.09 - 2015.07
NVQ Level 3 - Pharmacy services
City And Guilds
2003.03 - 2005.03
cashier
Asda
2002.02 - 2014.05
NNEB - Nursery Nursing
Guildford College of Further And Higher Education
1993.09 - 1995.04
NVQ Level 2 - Family and Community Care
Guildford College of Further And Higher Education
1991.09 - 1993.04
GCSEs - Various
Weydon School